Job Description

Symphony Healthcare Services (SHS) has a vacancy for a part time Healthcare Assistant (HCA) to work at Lister House Surgery in Wiveliscombe, near Taunton in Somerset.
You will have significant experience of working in primary care and be competent in all healthcare assistant duties.
Ideal applicants will have a genuine passion for patient care, the ability to communication effectively, combined with sound organisational skills to ensure they manage their own time and workload well, while delivering timely patient care.
We have a permanent, part time vacant post of 16 hours per week, working Monday - Friday. Working pattern to be discussed at interview.
The rate of pay for this role is 12.25, rising to 12.50 per hour, on the completion of a successful 6 month probation period.
Main duties of the job
Working under the direct supervision of the Lead Nurse / Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
An understanding, acceptance and adherence to the need for strict confidentiality is essential.
About us
Symphony Healthcare Services (SHS) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.
SHS has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).
Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision.
We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do.
SHS welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, SHS we are committed to equality of opportunity for all.
SHS offers a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working where appropriate to the role.
We look forward to hearing from you and receiving your application.
Details
Date posted
28 August 2025
Pay scheme
Other
Salary
12.25 to 12.50 an hour depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
E0215-LISTER-082025
Job locations
Lister House Surgery
Croft Way
Wiveliscombe
Taunton
Somerset
TA4 2BF
Job description
Job responsibilities
As a Symphony HCA, your main duties and responsibilities will include:

• New patient health checks BMI
• Urinalysis ECG
• Recording INR
• Monitoring using Coagucheck and INR Star To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy.
• Wound Care suture removal in accordance with practice policy,
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD
• Administer B12 injections according to PSD
• Undertake Spirometry for GP to interpret results.
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being Help to raise awareness of health and well-being and how it can be promoted

Please read the full job description and person specification for this role in full, which is attached under 'Supporting Information' before applying. Job description
Job responsibilities
As a Symphony HCA, your main duties and responsibilities will include:

• New patient health checks BMI
• Urinalysis ECG
• Recording INR
• Monitoring using Coagucheck and INR Star To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy.
• Wound Care suture removal in accordance with practice policy,
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD
• Administer B12 injections according to PSD
• Undertake Spirometry for GP to interpret results.
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being Help to raise awareness of health and well-being and how it can be promoted

Please read the full job description and person specification for this role in full, which is attached under 'Supporting Information' before applying.
Person Specification
Qualifications
Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health & Social Care
• Care Certificate

Desirable

• HCA Training

Knowledge and skills
Essential

• Ability to demonstrate excellent communication skills

Desirable

• Previous experience using EMIS web

Experience
Essential

• Previous experience of working as a HCA or equivalent

Desirable

• Previous experience of working in Primary Care/ or similar NHS setting

Person Specification
Qualifications
Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health & Social Care
• Care Certificate

Desirable

• HCA Training

Knowledge and skills
Essential

• Ability to demonstrate excellent communication skills

Desirable

• Previous experience using EMIS web

Experience
Essential

• Previous experience of working as a HCA or equivalent

Desirable

• Previous experience of working in Primary Care/ or similar NHS setting

Skills Required