Job Description

Please be aware that HPFT are not offering sponsorship for the HCA role and you must have the right to work in the UK in order to apply. If you are a graduate visa holder, you must have at least 12 months before expiry.
Do you have experience of working as a carer?
Do you have experience of mental health services?
As a Healthcare Assistant, you will work as part of a supportive multi-disciplinary team, helping to create a safe and therapeutic ward environment. You will build positive relationships with service users, assist with daily living activities, support therapeutic and social activities, and contribute to individualised care planning.
Out staff treat everyone with dignity and respect and encourages applications from all sectors of the community.
The Acute Assessment and Short Stay Treatment Unit (AATU) will be a Female Only ward, providing single sex accommodation and has a multi-disciplinary team including psychologists, occupational therapy, recreational workers as well as the nursing and medical team.
This vacancy may close early if we receive a high number of applications. Please complete and submit your application promptly.
Please be aware that HPFT are not offering sponsorship for the HCA role and you must have the right to work in the UK in order to apply.
The interview process will include a Maths and English test, together with a role play.
Main duties of the job
We are looking for people who:

• Are compassionate, patient and able to build trust and rapport
• Are committed to providing care that is kind, respectful and person-centred
• Are willing to learn and develop skills in mental health care
• Can stay calm under pressure and use good communication and boundaries

Work well as part of a team and embody our Trust values: Welcoming, Kind, Positive, Respectful and Professional
Your role will include:

• Supporting service users with daily tasks and personalised recovery goals
• Observing and reporting changes in presentation and wellbeing to qualified staff
• Supporting therapeutic activities and meaningful engagement on the ward
• Promoting dignity, independence and shared decision-making
• Helping to maintain a safe, structured and supportive environment

What we offer:

• A full induction and training package (including CPI and Care Certificate if required)
• Regular supervision and access to wellbeing and reflective practice spaces
• A friendly and inclusive team where your contribution is valuedIf you are passionate about helping others, enjoy working in a team, and are looking for a role where every day makes a difference, we would love to hear from you.

About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Details
Date posted
09 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
26,240 to 27,928 a year Per annum, Pro rata (5% HCAS Included)
Contract
Permanent
Working pattern
Full-time
Reference number
367-A&UC-9922
Job locations
Kingfisher Court, Radlett
Kingsley Green
Radlett
WD7 9HQ
Job description
Job responsibilities
Your role will includeworking closely with the service users.
1.1 supportive observations
support the MDT by giving them detailed information that will support the team to make a safe and accurate assessment.
Follow the infection control, safeguarding and trust policies.
Attend all mandatory Training,
You will be required to attend RESPECT training ( Physical restraint training)
Carry out physical health observations, such as checking vital signs etc, and report back to the nursing team.
Escort service users to hospital if required
For a More in-depth Person and please read attached before applying
Job description
Job responsibilities
Your role will includeworking closely with the service users.
1.1 supportive observations
support the MDT by giving them detailed information that will support the team to make a safe and accurate assessment.
Follow the infection control, safeguarding and trust policies.
Attend all mandatory Training,
You will be required to attend RESPECT training ( Physical restraint training)
Carry out physical health observations, such as checking vital signs etc, and report back to the nursing team.
Escort service users to hospital if required
For a More in-depth Person and please read attached before applying
Person Specification
Education and Training
Essential

• NVQ 3 or equivalent

Experience
Essential

• Some experience in a caring role
• Some experience in mental health

Communication Skills
Essential

• Keeps accurate and complete records and communication consistent with legislation, policies and procedures

Desirable

• De escalation in managing verbal aggression of disturbed service users

Analytical Skills
Essential

• Knowledge and ability to positively manage change
• Ability to identify and manage changes to clinical risks
• Demonstrate good decision making skills

Physical Skills
Desirable

• Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving

Person Specification
Education and Training
Essential

• NVQ 3 or equivalent

Experience
Essential

• Some experience in a caring role
• Some experience in mental health

Communication Skills
Essential

• Keeps accurate and complete records and communication consistent with legislation, policies and procedures

Desirable

• De escalation in managing verbal aggression of disturbed service users

Analytical Skills
Essential

• Knowledge and ability to positively manage change
• Ability to identify and manage changes to clinical risks
• Demonstrate good decision making skills

Physical Skills
Desirable

• Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving

Skills Required