Job Description

We have an exciting opportunity for a Band 3 Healthcare Assistant if you would like to join our dynamic and forward thinking teams at 2 of the Minor Injury & Illness units in Gloucestershire at Stroud & Tewkesbury.
We are seeking an experienced, compassionate and dedicated Band 3 Healthcare Assistant to work closely with our multidisciplinary team to provide high quality care to Adult & Paediatric patients with minor injuries and illnesses.
While training can be offered in specific skills, the successful applicant will need their NVQ Level 3 Qualification in Health & Social Care
As this post is for 36 hours a week across the 2 sites so you will need to be able to drive - 15 hours at Stroud ( 2x 7.5 hour shifts) & 20 hours at Tewkesbury ( combination of 6 hour & 12 hour shifts to support service demand).
Main duties of the job
o Provide Patient care as directed by trained staffo working with colleagues to provide a safe and welcoming environment for staff , patients and visitorso Entering patient details onto clinical systems such as SystmOneo Ordering of storeso Reception & Administrative role - booking in patients that arrive to the unit, answering telephone calls and assisting with patient and professional enquiries.o Maintaining cleaning schedules and controls stock, equipment and materials.o Contributes to promoting health and safety, minimising risk in the workplaceo Performing Clinical Observations including NEWS & PEWS scores, Visual Survey, Plastering, wound care & ECG's.
This role requires staff to work a variety of hours over a 7 day week.
The qualification, training & experience requirements for the role are underlined in the /Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
13 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
327-25-864
Job locations
Stroud Hospital MIiU
Trinity Road
Stroud
GL5 2HY
Job description
Job responsibilities
As a Health Care Assistant you will be responsible for participating and assisting in the delivery of care and services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistants, employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
Previous experience is desirable but not essential. If you are new to care and hold no experience in healthcare, then we offer a fantastic development opportunity with a structured development plan (including achieving the Care Certificate). You will progress from a pay band 2 to pay band 3 on achievement of the Care Certification.
You will receive direct supervision and partake in reflective practice and training on a regular basis and to support you meeting the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas Job description
Job responsibilities
As a Health Care Assistant you will be responsible for participating and assisting in the delivery of care and services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistants, employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
Previous experience is desirable but not essential. If you are new to care and hold no experience in healthcare, then we offer a fantastic development opportunity with a structured development plan (including achieving the Care Certificate). You will progress from a pay band 2 to pay band 3 on achievement of the Care Certification.
You will receive direct supervision and partake in reflective practice and training on a regular basis and to support you meeting the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
IT skills
Essential

• Experience of using SystmOne

qualification & experience
Essential

• Level 3 qualification in Health & social care / care certificate
• Recent NHS experience in a hospital setting as a HCA - minimum 1 year
• English & Maths qualification - GSCE level 4 or equivalent
• Evidence of working in a multi-disciplinary environment
• competent in a range of clinical skills & practices relevant to the scope of practice required
• Willingness to take on new skills & develop scope of practice

Desirable

• Previous experience of working in MIiU / Urgent care setting

Person Specification
IT skills
Essential

• Experience of using SystmOne

qualification & experience
Essential

• Level 3 qualification in Health & social care / care certificate
• Recent NHS experience in a hospital setting as a HCA - minimum 1 year
• English & Maths qualification - GSCE level 4 or equivalent
• Evidence of working in a multi-disciplinary environment
• competent in a range of clinical skills & practices relevant to the scope of practice required
• Willingness to take on new skills & develop scope of practice

Desirable

• Previous experience of working in MIiU / Urgent care setting

Skills Required