Job Description

North Petherton Surgery (near Bridgwater in Somerset) who are part of Symphony Healthcare Services and the North Sedgemoor Primary Care Network; are looking to recruit a permanent / part timeHealthcare Assistant (HCA) or Phlebotomistto join their friendly and forward-thinking practice.
Working under the direct supervision of the Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistants / Phlebotomists will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
We have 16 vacant hours available and specific working patterns (days and times) will be agreed during the interview process.
Pay Rate: 12.65 per hour (Phlebotomist starting rate) or 12.69per hour (HCA starting rate).
This is an excellent opportunity for people passionate about patient care and who are eager to support individuals in navigating health and care systems, whilst working closely with the clinical teams to improve patient outcomes.
Main duties of the job

• Perform new patient and NHS health checks
• Undertake prediabetes reviews including giving lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT/local support services
• Undertake point of care testing for cholesterol, HbA1c, and INR
• ECG recording
• Blood Pressure monitoring including issuing HBPM in accordance with practice policy
• Phlebotomy

Please see attached job description for a full list
About us
Symphony Healthcare Services (Symphony) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 150,000 patients.
Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).
Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision.
We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at our core.
Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony are committed to equality of opportunity for all.
Symphony offers a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working where appropriate to the role.
We look forward to hearing from you and receiving your application.
Details
Date posted
23 September 2025
Pay scheme
Other
Salary
12.65 to 12.69 an hour Pay rate dependent on if HCA or Phlebotomist
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0215-NPSHCA09-2025
Job locations
North Petherton Surgery
Mill Street
North Petherton
Bridgwater
Somerset
TA6 6LX
Job description
Job responsibilities
Please read full attached before applying
Job description
Job responsibilities
Please read full attached before applying
Person Specification
Knowledge & Skills
Essential

• Demonstrates sound factual knowledge of field of work
• Ability to demonstrate excellent communication skills
• Ability to work well under pressure
• Strong organisational skills
• IT literate
• Willingness to work flexibly (potentially across multiple sites)
• Good understanding of the importance of confidentiality

Desirable

• Previous experience using EMIS web

Qualifications
Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health and Social Care
• Care Certificate

Desirable

• HCA Training
• Qualified in Phlebotomy
• NVQ Level 3 in Health and Social Care

Experience
Essential

• Previous experience of working as an HCA / Phlebotomist or equivalent
• Can carry out clinical, technical, scientific or administrative duties
• according to established protocols or procedures, or systems of work

Desirable

• Previous experience of working in Primary Care/or similar NHS setting

Aptitude and Personal Qualities
Essential

• Conscientious, hardworking and self- motivated to work with minimal supervision
• Creative and tenacious in finding solutions to difficult problems
• Ability to work with information, clinicians, social workers and managers
• Ability to meet deadlines and work under pressure
• Ability to engage and sustain relationships with all professionals, other organisations and service-users
• Approachable and flexible
• Honest and reliable
• Enthusiastic
• Sensitive to patients needs

Desirable

• Awareness of blood-borne viruses

Person Specification
Knowledge & Skills
Essential

• Demonstrates sound factual knowledge of field of work
• Ability to demonstrate excellent communication skills
• Ability to work well under pressure
• Strong organisational skills
• IT literate
• Willingness to work flexibly (potentially across multiple sites)
• Good understanding of the importance of confidentiality

Desirable

• Previous experience using EMIS web

Qualifications
Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health and Social Care
• Care Certificate

Desirable

• HCA Training
• Qualified in Phlebotomy
• NVQ Level 3 in Health and Social Care

Experience
Essential

• Previous experience of working as an HCA / Phlebotomist or equivalent
• Can carry out clinical, technical, scientific or administrative duties
• according to established protocols or procedures, or systems of work

Desirable

• Previous experience of working in Primary Care/or similar NHS setting

Aptitude and Personal Qualities
Essential

• Conscientious, hardworking and self- motivated to work with minimal supervision
• Creative and tenacious in finding solutions to difficult problems
• Ability to work with information, clinicians, social workers and managers
• Ability to meet deadlines and work under pressure
• Ability to engage and sustain relationships with all professionals, other organisations and service-users
• Approachable and flexible
• Honest and reliable
• Enthusiastic
• Sensitive to patients needs

Desirable

• Awareness of blood-borne viruses

Skills Required