Job Description

An excellent opportunity has arisen for Healthcare Assistants to join The Queen Elizabeth Hospital King's Lynn. As a Healthcare Assistant, you will be a valued member of our team. Your focus will be on keeping patients at the centre of all we do, providing high quality care.
We are looking for individuals who uphold our trust values to contribute to making our patients feel comfortable and well cared for during their stay. You are required to be flexible and adaptable to meet the ever changing needs of the unit environment. Our aim is to provide our patients with the highest quality of personal care and support while they are in hospital.
As a Healthcare Assistant, you will be responsible for working under delegation and supervision of a Registered Nurse.
Successful candidates will attend the GROW Programme this is the QEHKL enhanced induction programme. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical - you will have plenty of time to practice new skills before you start your new role.
If you are interested in a bank position with the Trust rather than substantive please apply via the separate advertisement.
Main duties of the job
We are currently looking for enthusiastic and motivated Health Care Support Workers to join our teams and support them in providing effective care in a safe and therapeutic environment. We have vacancies across the Trust and are offering positions for all those areas.
The successful applicants must have:

• Excellent communication and interpersonal skills
• Demonstrate flexibility
• Be able to work as part of a team as well as make decisions autonomously
• Be willing to undertake further training and Mandatory updates as deemed necessary

Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role.
You will attend a comprehensive induction programme and will be supported to complete the care certificate.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Details
Date posted
28 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,169 a year Per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
426-932-25CC
Job locations
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
Job description
Job responsibilities
Please see attached and Person Specification for further information about this role.
You will be required to work as part of 7 day rota with day and night shifts
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible. Job description
Job responsibilities
Please see attached and Person Specification for further information about this role.
You will be required to work as part of 7 day rota with day and night shifts
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Person Specification
Qualifications/training and professional development
Essential

• Holds Functional Skills Level 1 Maths and English or education equivalent
• National Care certificate or be willing to undertake and complete within 12 weeks of starting.
• To complete fundamental GROW Programme, completion of Clinical Skills Passport Part A and caring with kindness

Desirable

• To undertake Level 2 vocational qualifications (NFCE or apprenticeship) in clinical health care

Experience
Essential

• Experience of working with people/team

Desirable

• Previous health/social care support worker experience

Skills, abilities, and knowledge
Essential

• Ability to verbally communicate clearly and effectively in the English language
• Understanding of confidentiality
• Understanding of the Healthcare assistant role
• Clear and effective reading and writing in the English language
• Can follow instructions and learn procedures
• Basic computer/IT skills

Aptitude
Essential

• Caring and compassionate with excellent interpersonal and communication skills
• Able to prioritise own workload and manage time effectively

Person Specification
Qualifications/training and professional development
Essential

• Holds Functional Skills Level 1 Maths and English or education equivalent
• National Care certificate or be willing to undertake and complete within 12 weeks of starting.
• To complete fundamental GROW Programme, completion of Clinical Skills Passport Part A and caring with kindness

Desirable

• To undertake Level 2 vocational qualifications (NFCE or apprenticeship) in clinical health care

Experience
Essential

• Experience of working with people/team

Desirable

• Previous health/social care support worker experience

Skills, abilities, and knowledge
Essential

• Ability to verbally communicate clearly and effectively in the English language
• Understanding of confidentiality
• Understanding of the Healthcare assistant role
• Clear and effective reading and writing in the English language
• Can follow instructions and learn procedures
• Basic computer/IT skills

Aptitude
Essential

• Caring and compassionate with excellent interpersonal and communication skills
• Able to prioritise own workload and manage time effectively

Skills Required