Job Description

Surrey Downs Health & Care
An opportunity has arisen to join the End of Life Care team as a Band 3 Healthcare Assistant on a part-time (13 hours/week), permanent basis.
The successful candidate would be welcomed into an established team who work closely with members of the wider multidisciplinary team across all the PCN's in Surrey Downs Health and Care.
We have a strong focus on staff support and development, encouraging opportunities for further learning.
In short if you are looking for an employer that is working to remove traditional boundaries and barriers, bringing care to patients when and where they need it, and you want to work alongside motivated, passionate and visionary colleagues we look forward to hearing from you.
Main duties of the job
We are looking to recruit a Healthcare Support Worker to work within the End of Life Care Team. In this role you will provide care and support to palliative patients within the community setting. You will provide a seamless service whilst a complete package of care is put in place. The post holder will undertake a range of delegated tasks. This role will be supported to develop skills and abilities to work with this client group to provide the appropriate level of care.
You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at it's centre. You will relish developing new ways of working to improve quality and develop a "one team" culture. This is a great opportunity for a proactive individual keen to take the next step in their career, joining an exciting forward thinking team.
About us
Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• CSH Surrey
• Epsom and St Helier's University Hospitals NHS Trust
• Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.
It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.
In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.
Details
Date posted
01 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
26,240 to 27,928 a year Pro Rata Per Annum inc Fringe HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
343-SDH&C-7216295-B
Job locations
Leatherhead
Poplar Rd
Leatherhead
KT22 8SD
Job description
Job responsibilities
Principle Duties to include:
Clinical:
Coordinate and participate in specialist care e.g. wound care, Doppler testing, phlebotomy, bladder screening and clinical activities, under the supervision and guidance of Registered Nurses
Undertake diagnostic tests on request of District Nurses, Community Matron or GPs e.g. for chronic disease monitoring programmes. This may include home visiting or responsibility for coordinating repeat or regular testing for residents in residential homes
Undertake clinical interventions as delegated by a senior team member
Health Promotion:
Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards
To be involved in supporting, educating and informing family/carers where appropriate
Assist in the promotion of health and wellbeing of patients
Administration and Clerical Duties:
Maintain clear and comprehensive, signed and contemporaneous records according to Surrey Downs Health and Care procedures
Take and record telephone messages, respond and liaise appropriately
Manage stationery and documentation supplies
To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases
Team Working:
Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role
Assist with clerical and administrative duties as required
Maintain regular contact with the senior team member and communicate all relevant issues
Other Duties
Work in partnership with patients ensuring privacy and dignity is maintained
Maintain close liaison with the senior team member who is responsible for the workload
Work in co-operation with all other professionals and agencies involved in the care of the client
Be aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals
Participate in the Surrey Downs Health and Care Governance Strategy
Participate in Surrey Downs Health and Care Risk Management Strategy
Undertake such duties as may be reasonably required from time to time as are consistent with the responsibility and scale of the post
The postholder is employed to work within Surrey Downs Health and Care localities and may be reasonably requested to move base temporarily or on a more permanent basis, as requested by service needs
Please note this advert may close early if there are high volumes of applicants. Job description
Job responsibilities
Principle Duties to include:
Clinical:
Coordinate and participate in specialist care e.g. wound care, Doppler testing, phlebotomy, bladder screening and clinical activities, under the supervision and guidance of Registered Nurses
Undertake diagnostic tests on request of District Nurses, Community Matron or GPs e.g. for chronic disease monitoring programmes. This may include home visiting or responsibility for coordinating repeat or regular testing for residents in residential homes
Undertake clinical interventions as delegated by a senior team member
Health Promotion:
Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards
To be involved in supporting, educating and informing family/carers where appropriate
Assist in the promotion of health and wellbeing of patients
Administration and Clerical Duties:
Maintain clear and comprehensive, signed and contemporaneous records according to Surrey Downs Health and Care procedures
Take and record telephone messages, respond and liaise appropriately
Manage stationery and documentation supplies
To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases
Team Working:
Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role
Assist with clerical and administrative duties as required
Maintain regular contact with the senior team member and communicate all relevant issues
Other Duties
Work in partnership with patients ensuring privacy and dignity is maintained
Maintain close liaison with the senior team member who is responsible for the workload
Work in co-operation with all other professionals and agencies involved in the care of the client
Be aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals
Participate in the Surrey Downs Health and Care Governance Strategy
Participate in Surrey Downs Health and Care Risk Management Strategy
Undertake such duties as may be reasonably required from time to time as are consistent with the responsibility and scale of the post
The postholder is employed to work within Surrey Downs Health and Care localities and may be reasonably requested to move base temporarily or on a more permanent basis, as requested by service needs
Please note this advert may close early if there are high volumes of applicants.
Person Specification
Experience & Knowledge
Essential

• Experience relevant to particular post
• Administration, clerical and IT skills
• Previous health or social care experience

Skills
Essential

• Ability to provide quality care that is responsive to patients needs and to work in partnership with patients and other agencies
• Good written and verbal communication
• Ability to organise own time effectively
• Ability to work effectively as part of a team, valuing contributions from team members.
• Core nursing/clinical skills e.g. wound care, venepuncture, diagnostic tests

Other
Essential

• Car owner with clean UK Licence

Person Specification
Experience & Knowledge
Essential

• Experience relevant to particular post
• Administration, clerical and IT skills
• Previous health or social care experience

Skills
Essential

• Ability to provide quality care that is responsive to patients needs and to work in partnership with patients and other agencies
• Good written and verbal communication
• Ability to organise own time effectively
• Ability to work effectively as part of a team, valuing contributions from team members.
• Core nursing/clinical skills e.g. wound care, venepuncture, diagnostic tests

Other
Essential

• Car owner with clean UK Licence

Skills Required