Job Description

Vine Medical Group is recruiting for an experienced Full Time Healthcare Assistant to join our Clinical Team.
Our Healthcare Assistants are supported by our Nursing Team to deliver a range of clinical services and play a key role in assisting the Practice to deliver programmes of care including monitoring of long-term conditions and health prevention activities. They work collaboratively with our teams to meet the needs of patients, contributing to the health and wellbeing of our patient population and provide high-quality and safe patient care.
We are looking for a motivated team player with a can-do attitude, patient focused approach who works well as part of a team. We are happy to support ongoing training and development.
This is a full time role of 37.5 hours per week between Monday- Friday, with a working pattern to be agreed. To include our extended opening hours, on a rotational basis (after successful completion of the probationary period) which can include early weekday mornings or one weekend session a month.
Please note that we reserve the right to close applications for this vacancy early if there is a high volume of applications.
We encourage and welcome applications from veterans and service leavers.
Main duties of the job
Working under the direct supervision of our Clinicians, strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.
About us
Vine Medical Group is one of the largest practices in the locality. We care for around 26,500 patients across the whole of the Waterlooville area and its surrounding villages. This larger size means more diverse learning and development opportunities are possible to aid with longer term career development goals. We are a family-friendly practice and try to accommodate working patterns to suit as far as we can.
We are a successful PMS training practice hosting GP registrars and ANPs. We have a forward-thinking, multi-skilled practice team that is well-run, has a great team ethos and is a high achiever for QOF balanced with investment in our staff wellbeing. We encourage and support continued professional development for our team members.
We are rated Good by the CQC.
We operate across four locations; the Forest End, Waterlooville Health Centre, Aintree and Stakes Lodge sites. We employ a multi-skilled team including GPs, Practice Nurses, Advanced Nurse Practitioners, Healthcare Assistants, Paramedics, Pharmacists and skilled administrative teams who support the smooth running of the Practice.
Details
Date posted
18 November 2025
Pay scheme
Other
Salary
12.70 to 13.54 an hour Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3798-25-0032
Job locations
Forest End Site
Forest End Road
Waterlooville
Hampshire
PO7 7AH
Vine Medical Group
Lavender Road
Waterlooville
Hampshire
PO7 8NS
Waterlooville Health Centre
Waterlooville
Hampshire
PO7 6AL
Job description
Job responsibilities

• Work within clinical boundaries, demonstrating safe and competent clinical decision-making, delivering high quality clinical care and maintaining patient confidentiality at all times
• Accurate recording of care provision onto patient records ensuring correct coding of all procedures and information using approved methods and templates
• Provide hands on autonomous patient care in line with practice protocols and national clinical frameworks including: Phlebotomy, Long Term Health Conditions Annual Reviews (both in surgery and Housebound/Care Homes), NHS Patient Health Checks, Height and weight measurements, Blood Glucose Sampling, ECG Recording- Blood Pressure Monitoring (Manual), Urinalysis. Also where in line with own competencies and training: Wound Care including removal of sutures and clips, Administration of B12 injections, Administration of specified routine vaccination, Facilitating / participating in patient group consultation

• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Processing and management of laboratory samples requested by other Clinicians
• Vaccine / cold chain storage, monitoring and recording
• Conduct routine and post-use inspections of emergency equipment and medications
• Ordering of clinical supplies and equipment, assist with stock checking and maintaining the equipment inventory
• Clearing and re-stocking clinical rooms/trolleys at end of the session ensuring stock rotation and date checking
• Cleaning and maintaining clinical equipment, reporting faults promptly
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting Practice Nurses and GPs during the performance of minor operations and LARC fittings
• Actively participate in all aspects of infection prevention and control and champion this within the practice
• Assisting in the assessment and surveillance of patients health and well-being
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being and support QOF requirements and data completion
• Actively participate in seasonal and special projects as requested e.g. flu campaign
• Maintain accurate clinical records in conjunction with Practice policies and current legislation
• Attend and participate in practice meetings as required
• Actively take part in mandatory, internal and external training as requested

Job description
Job responsibilities

• Work within clinical boundaries, demonstrating safe and competent clinical decision-making, delivering high quality clinical care and maintaining patient confidentiality at all times
• Accurate recording of care provision onto patient records ensuring correct coding of all procedures and information using approved methods and templates
• Provide hands on autonomous patient care in line with practice protocols and national clinical frameworks including: Phlebotomy, Long Term Health Conditions Annual Reviews (both in surgery and Housebound/Care Homes), NHS Patient Health Checks, Height and weight measurements, Blood Glucose Sampling, ECG Recording- Blood Pressure Monitoring (Manual), Urinalysis. Also where in line with own competencies and training: Wound Care including removal of sutures and clips, Administration of B12 injections, Administration of specified routine vaccination, Facilitating / participating in patient group consultation

• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Processing and management of laboratory samples requested by other Clinicians
• Vaccine / cold chain storage, monitoring and recording
• Conduct routine and post-use inspections of emergency equipment and medications
• Ordering of clinical supplies and equipment, assist with stock checking and maintaining the equipment inventory
• Clearing and re-stocking clinical rooms/trolleys at end of the session ensuring stock rotation and date checking
• Cleaning and maintaining clinical equipment, reporting faults promptly
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting Practice Nurses and GPs during the performance of minor operations and LARC fittings
• Actively participate in all aspects of infection prevention and control and champion this within the practice
• Assisting in the assessment and surveillance of patients health and well-being
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being and support QOF requirements and data completion
• Actively participate in seasonal and special projects as requested e.g. flu campaign
• Maintain accurate clinical records in conjunction with Practice policies and current legislation
• Attend and participate in practice meetings as required
• Actively take part in mandatory, internal and external training as requested

Person Specification
Knowledge & Skills
Essential

• Confident IT user with accurate data entry skills
• Working knowledge of EMIS / medical systems
• Excellent communication skills, able to effectively engage with a diverse range of people recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating
• Able to work well under pressure and remain calm when interacting with distressed patients or those presenting with challenging behaviours
• Ability to work as an effective part of team, with a focus on communication
• An understanding acceptance and adherence to the need for strict confidentiality
• Good organisational and time management skills with the ability to adapt to changing priorities and tasks
• Ability to work without direct supervision
• Driving Licence / access to own transport to facilitate travel to patient homes/facilities during the working day.

Experience
Essential

• Previous experience within a similar role dealing with the public / patients
• Experience in phlebotomy
• Experience of carrying out health checks, BP Monitoring, ECGs, Wound Care, etc
• Experience within Primary Care

Desirable

• Performing Spirometry
• Wound Care including removal of sutures and clips
• Administration of B12 injections
• Administration of specified routine vaccinations under Patient Specific Directions

Qualifications
Essential

• GCSE in English and Maths or equivalent
• NVQ Level 3 in Health & Social Care

Desirable

• Spirometry Training Course
• Compression Bandaging/ABPI Training Course

Person Specification
Knowledge & Skills
Essential

• Confident IT user with accurate data entry skills
• Working knowledge of EMIS / medical systems
• Excellent communication skills, able to effectively engage with a diverse range of people recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating
• Able to work well under pressure and remain calm when interacting with distressed patients or those presenting with challenging behaviours
• Ability to work as an effective part of team, with a focus on communication
• An understanding acceptance and adherence to the need for strict confidentiality
• Good organisational and time management skills with the ability to adapt to changing priorities and tasks
• Ability to work without direct supervision
• Driving Licence / access to own transport to facilitate travel to patient homes/facilities during the working day.

Experience
Essential

• Previous experience within a similar role dealing with the public / patients
• Experience in phlebotomy
• Experience of carrying out health checks, BP Monitoring, ECGs, Wound Care, etc
• Experience within Primary Care

Desirable

• Performing Spirometry
• Wound Care including removal of sutures and clips
• Administration of B12 injections
• Administration of specified routine vaccinations under Patient Specific Directions

Qualifications
Essential

• GCSE in English and Maths or equivalent
• NVQ Level 3 in Health & Social Care

Desirable

• Spirometry Training Course
• Compression Bandaging/ABPI Training Course

Skills Required