Job Description

Health Care Assistant -

Location:

Wickham Market Medical Centre

Reports to:

Clinical Operations Manager/ Practice Manager/ Lead GP

Hours:

As per contract

Wickham Market Medical Centre is a very busy rural practice with two sites near Woodbridge. We are a 4 Partner, 1 salaried GP Practice with just under 10,000 registered patients. The Health Care Assistant should be team working, flexible and reliable.

Duties and Responsibilities

Assist with routine clinical procedures such as taking blood samples, measuring blood pressure, pulse, temperature, weight, ECGs, and other delegated clinical tasks which are within scope of practice and clinical competence.

Support practice nurses and GPs during consultations and minor procedures.

Administer flu vaccinations and other immunizations under supervision.

Maintain accurate and up-to-date patient records using clinical systems.

Assist with health promotion and patient education activities.

Provide chaperone services during patient examinations as required.

Ensure all equipment and clinical rooms are clean, safe, and well-stocked.

Follow infection control protocols and maintain high standards of hygiene.

Participate in mandatory training and continuous professional development.

Working as part of a team whilst also using own initiative, seeing patients independently and efficient time management.

Aim to achieve business objectives, uphold business values and attain personal goals.

Good understanding of System One including accurate input of information in a timely manner.

Utilise the Welby recall system ensuring monitoring and annual reviews are actioned within appointments.
Develop a thorough knowledge of all practice procedures and work in accordance of protocols

Support with the Flu, Covid and vaccination clinics, including housebound patients and care home residents

Providing cover for annual leave/sickness for the health care assistant team. Any other duties deemed appropriate by the Operations Managers

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

Assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified

Equality and Diversity:

Support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

Participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

Strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients' needs Effectively manage own time, workload and resources

Communication:

Recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly Encourage and promote effective team work and motivation

Contribution to the Implementation of Services:

Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
Job Type: Part-time

Pay: 12.50-13.50 per hour

Expected hours: 25 - 30 per week

Benefits:

Company events Company pension Cycle to work scheme Employee discount Free flu jabs Free parking
Work Location: In person

Reference ID: LW/HCA25