Job Description

Are you keen to make a difference and develop your skills working in a multi-disciplinary team?
Being a Healthcare Support Worker is a fantastic starting point in the NHS that provides a taste of what a career in healthcare is really like. You will work in an integrated way with allied health care professionals which will open your eyes to the different roles you might want to work towards in the future!
There are no set entry requirements to become a Healthcare Support Worker though a basic level of literacy and numeracy skills are expected, and a recent experience gained in the care sector is essential. You will need a mix of skills including the ability to develop effective working relationships and effective time management.
Allerton Ward are recruiting for full time or part time permanent Band 3 Healthcare Support Worker to join our caring, committed and inclusive team at Torbay Hospital working days, nights, weekends and bank holidays on a rota.
This is a personally rewarding and fulfilled role as it presents the opportunity to make a difference in the lives of others by providing care in their time of need. #CaretojoinusTSD
Main duties of the job
As Healthcare Support Worker you will look after a variety of patients with different health concerns, and will make a real difference to someone's quality of life!

• Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight.
• Communicating with patients, relatives and carers, and assisting with clinical duties.
• Providing personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.

About us
As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.
We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
Details
Date posted
15 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
388-7386772-PC&S
Job locations
Torbay Hospital
Lowes Bridge
Torbay
TQ2 7AA
Job description
Job responsibilities
Full vacancy details can be found on the attached /Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
In return for your skills and commitment, we offer a friendly working environment, role development and personal development plans supported with training opportunities.
For further information or to arrange an informal visit; Becky Smith Ward Manager Allerton, 01803 655503
Unfortunately, this post is not eligible for sponsorship. Job description
Job responsibilities
Full vacancy details can be found on the attached /Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
In return for your skills and commitment, we offer a friendly working environment, role development and personal development plans supported with training opportunities.
For further information or to arrange an informal visit; Becky Smith Ward Manager Allerton, 01803 655503
Unfortunately, this post is not eligible for sponsorship.
Person Specification
Qualifications and Training
Essential

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

• Care certificate
• English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and Experience
Essential

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality

Desirable

• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills
Essential

• Basic computer/keyboard skills
• Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
• Good interpersonal and communication skills
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Able to manage stress in themselves and others
• Able to offer support at times of emotional distress
• Willingness to undertake new skills and training
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• To be flexible, adaptable, reliable and punctual
• The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

• Healthcare competencies appropriate to area of work

Person Specification
Qualifications and Training
Essential

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

• Care certificate
• English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and Experience
Essential

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality

Desirable

• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills
Essential

• Basic computer/keyboard skills
• Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
• Good interpersonal and communication skills
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Able to manage stress in themselves and others
• Able to offer support at times of emotional distress
• Willingness to undertake new skills and training
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• To be flexible, adaptable, reliable and punctual
• The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

• Healthcare competencies appropriate to area of work

Skills Required