Job Description

Thank you for your interest in working for Hampshire Hospital NHS Foundation Trust as a Healthcare Support Worker.
In this role, you will have the opportunity to personally make a difference to our patients lives and the lives of their carers and relatives every single day. Our Healthcare Support Workers are at the heart of our multidisciplinary teams who support our patients by assisting our Registered Nurses in planning, delivering and evaluating care. This will require you to:

• be able to communicate effectively with a broad range of individuals, both verbally and in writing;
• share our commitment to maintaining high standards in everything we do;
• demonstrate that you can work effectively within a team that behaves in accordance with our values.

The Healthcare Support Worker role is varied and busy as you will be working a variety of shifts including long days, nights, weekends and bank holidays.
Working as a Healthcare Support Worker is a vital role within the team and if you're positive, caring and have a can-do attitude - we want you to join us.
Main duties of the job
It is essential that within your application you are able to demonstrate an understanding of the role and responsibilities, able to prove how you develop and maintain positive working relationships, along with evidencing how you would demonstrate our Trust values.
You must be a minimum of 18 years old to apply for the role and be willing to work a minimum of 23 hours per week. You must be able to commit to the standard shift pattern for this role which includes long days, nights, weekend and bank holidays.
PLEASE NOTE THAT WE DO NOT OFFER VISA SPONSORSHIP FOR THIS ROLE
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over 500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Details
Date posted
03 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
251-MED1862EDW
Job locations
Winchester Hospital
Romsey Road
Winchester
SO22 5DG
Job description
Job responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the and Person Specification document attached. Job description
Job responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the and Person Specification document attached.
Person Specification
Training & Qualifications
Essential

• Completed Care Certificate or ability to complete within 6 months of appointment
• Knowledge and skills gained through any combination of alternative study and/or employment experience

Desirable

• Level 2 and/or 3 qualification in Health and Social Care/Clinical Care or working towards
• Confirmation of Secondary Education - GCSE grades (Minimum requirements: 1-3 or D-G (Department for Education: June 2017)) or Functional Skills at Level 1 or equivalent
• GCSE Standard Pass Grades (4 and above or A-C (Department for Education: June 2017)

Experience & Knowledge
Essential

• Experience in a public facing/customer care role or environment

Desirable

• Previous experience in a Health/Health and Social Care role
• Understanding of NHS/Social care systems

Skills & Ability
Essential

• Good written and verbal communication in the English language

Person Specification
Training & Qualifications
Essential

• Completed Care Certificate or ability to complete within 6 months of appointment
• Knowledge and skills gained through any combination of alternative study and/or employment experience

Desirable

• Level 2 and/or 3 qualification in Health and Social Care/Clinical Care or working towards
• Confirmation of Secondary Education - GCSE grades (Minimum requirements: 1-3 or D-G (Department for Education: June 2017)) or Functional Skills at Level 1 or equivalent
• GCSE Standard Pass Grades (4 and above or A-C (Department for Education: June 2017)

Experience & Knowledge
Essential

• Experience in a public facing/customer care role or environment

Desirable

• Previous experience in a Health/Health and Social Care role
• Understanding of NHS/Social care systems

Skills & Ability
Essential

• Good written and verbal communication in the English language

Skills Required