Job Description

We are looking for dynamic Healthcare Support Workers to work in our multi-disciplinary team, ensuring a patient focused approach to care.
We have full and part-time posts available for motivated individuals to work as Healthcare Support Workers. This is a privileged role where you will have close contact with patients, providing them with personal care and support at their most vulnerable times.
You must have excellent communication skills and be able to work effectively as part of a team. Be able to maintain high standards and maintain accurate documentation. You must be able to maintain a high level of professionalism at all times.
We will enable you to access training to support you in your role whether new to healthcare or if keen to progress and develop your ongoing career.
Please be aware that this role is not currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.
Main duties of the job

• To ensure quality care and support enabling patients throughout their care pathway whilst promoting independence and protecting choice, dignity, privacy and safety.
• To work in support of all qualified staff in the assessment, planning, implementation and evaluation of care without direct supervision of a registered practitioner
• To work to high standards, ensuring that holistic care is delivered, and standards of care are enhanced.
• To communicate effectively at all times within the team, other health care professionals and with the patient family/carers.
• Ensure high standards are maintained in a safe environment, which promotes equality and sensitivity for all individuals.
• To regularly assess evaluate and report on actions and activities to registered staff.
• Act as a resource and role model to other staff and patients on the ward.
• Participate in the development, planning and delivery of care.

About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for all.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Please be aware that this role isnot currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.
Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
Details
Date posted
12 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
405-25-CS427MOR
Job locations
Dorset County Hospital
Williams Avenue
Dorchester
DT1 2LY
Job description
Job responsibilities
Our DCHFT and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect, Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Job description
Job responsibilities
Our DCHFT and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect, Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
Education, Qualifications and Training
Essential

• Evidence of Secondary Education to include an understanding of literacy and numeracy.
• Level 2 healthcare certificate (or willing to complete) or equivalent relevant experience

Knowledge and Experience
Essential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective communication and care giving
• Understanding of basic hygiene skills
• Knowledge of when to seek advice and refer to a registered care professional
• Able to listen to advice from colleagues, agree a plan of action and implement
• Understanding of the importance of the promotion of health and wellbeing
• Awareness of manual handling of patients, using lifting aids

Skills and Abilities
Essential

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Courteous, respectful, and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload
• Be able to speak English as necessary to undertake the role

Person Specification
Education, Qualifications and Training
Essential

• Evidence of Secondary Education to include an understanding of literacy and numeracy.
• Level 2 healthcare certificate (or willing to complete) or equivalent relevant experience

Knowledge and Experience
Essential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective communication and care giving
• Understanding of basic hygiene skills
• Knowledge of when to seek advice and refer to a registered care professional
• Able to listen to advice from colleagues, agree a plan of action and implement
• Understanding of the importance of the promotion of health and wellbeing
• Awareness of manual handling of patients, using lifting aids

Skills and Abilities
Essential

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Courteous, respectful, and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload
• Be able to speak English as necessary to undertake the role

Skills Required