Job Description

An exciting opportunity has arisen within UHD's Outpatients department at Poole, to join our highly diverse and motivated team looking after children and adults in both clinical and surgical settings.
Outpatients is a large part of the patient pathway, whether it is their first appointment, a follow up appointment or a minor surgical procedure. Our nursing is there to support them throughout the patient journey.
If you have excellent communication skills and really care about supporting patients within a clinic or surgical setting we have a brilliant opportunity within our friendly outpatients team.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
As part of the interview process you will be asked to complete a numeracy and literacy assessment.
Base Location: Poole Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About us
our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and condition
Details
Date posted
19 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
153-SP05050
Job locations
Poole Hospital
Longfleet Road
Poole
BH21 3LA
Job description
Job responsibilities
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
As part of the interview process you will be asked to complete a numeracy and literacy assessment. Job description
Job responsibilities
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
As part of the interview process you will be asked to complete a numeracy and literacy assessment.
Person Specification
Qualifications
Essential

• Good standard of numeracy and Literacy
• Completion of a competency-based workbook (Care Certificate) or equivalent relevant experience to vocational level 3.

Experience
Essential

• Ability to adapt and learn in healthcare environment

Desirable

• Previous experience of working within a care environment /NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public

technical skills / Competencies
Essential

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff.
• Ability to work as part of a team, as well as on own initiative
• IT literate

Desirable

• Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Venepuncture
• Simple wound dressings
• Performing ECG's

Knowledge
Essential

• An understanding around basic patient care
• Understanding of the importance of the promotion of health and well-being

Desirable

• Knowledge of care and related procedures, clinical observations, relevant legislation;
• Have an understanding of ENT, Oral maxillofacial and ophthalmology clinics

other requirements specific to role
Essential

• Ability to communicate with all levels of staff
• Ability to exchange factual information accurately
• Ability to deal with sensitive situations

Desirable

• Ability to deal with difficult patient/ relatives and clinicians
• Is adaptable to to different clinical areas

Person Specification
Qualifications
Essential

• Good standard of numeracy and Literacy
• Completion of a competency-based workbook (Care Certificate) or equivalent relevant experience to vocational level 3.

Experience
Essential

• Ability to adapt and learn in healthcare environment

Desirable

• Previous experience of working within a care environment /NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public

technical skills / Competencies
Essential

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feed back to senior staff.
• Ability to work as part of a team, as well as on own initiative
• IT literate

Desirable

• Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Venepuncture
• Simple wound dressings
• Performing ECG's

Knowledge
Essential

• An understanding around basic patient care
• Understanding of the importance of the promotion of health and well-being

Desirable

• Knowledge of care and related procedures, clinical observations, relevant legislation;
• Have an understanding of ENT, Oral maxillofacial and ophthalmology clinics

other requirements specific to role
Essential

• Ability to communicate with all levels of staff
• Ability to exchange factual information accurately
• Ability to deal with sensitive situations

Desirable

• Ability to deal with difficult patient/ relatives and clinicians
• Is adaptable to to different clinical areas

Skills Required