Job Description

We are looking for an enthusiastic Band 3 Health Care Support Worker (HCSW) to join our Outpatient Nursing Team at Queen Elizabeth Hospital, Stadium Road,
The job is full-time (37.5 hours per week), Mondays to Fridays, with no weekends or bank holidays.
The HCSW will work within the outpatient clinics to deliver care to patients coming from home or nursing care homes. The successful candidate will work as part of a multi-disciplinary team supporting a wide range of specialities: endocrine, urology, dermatology, neurology, dietician, ENT and plastic teams to name a few.
The HCSW will assist patients with moving and handling, transferring to other departments and documenting observations on patients' records.
All applicants must have a care certificate from an NHS Trust.
Previous applicants need not apply.
Main duties of the job
Experience with minor operating procedures - dermatology.
Urology - flow rate, bladder scanning, urinalysis.
Moving and handling - transferring patients on wheel chair to x-ray, scans, transport, giving care to patients on trolley waiting to see doctors in OPD.
Phlebotomy - venepuncture
Experience working in Ears, nose and throat OPD.
Chaperoning doctors
Work in the minor operation room - dermatology
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: * Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Details
Date posted
06 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum plus HCAS pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
197-UT6254D
Job locations
Queen Elizabeth Hospital
Stadium Road,
London
SE18 4QH
Job description
Job responsibilities
Experience with minor operating procedures dermatology.
Urology flow rate, bladder scanning, urinalysis.
Moving and handling - transferring patients on wheel chair to x-ray, scans, transport, giving care to patients on trolley waiting to see doctors in OPD.
Phlebotomy venepuncture
Experience working in Ears, nose and throat OPD.
Chaperoning doctors
Work in the minor operation room - dermatology
General cleaning of equipment, work area, order resources, stocking and replenishing, transferring patients to transport lounge, managing notes and maintaining patients confidential information, safeguarding our patients and escalating concerns ect. Job description
Job responsibilities
Experience with minor operating procedures dermatology.
Urology flow rate, bladder scanning, urinalysis.
Moving and handling - transferring patients on wheel chair to x-ray, scans, transport, giving care to patients on trolley waiting to see doctors in OPD.
Phlebotomy venepuncture
Experience working in Ears, nose and throat OPD.
Chaperoning doctors
Work in the minor operation room - dermatology
General cleaning of equipment, work area, order resources, stocking and replenishing, transferring patients to transport lounge, managing notes and maintaining patients confidential information, safeguarding our patients and escalating concerns ect.
Person Specification
previous NHS experience
Essential

• previous experience healthcare setting

Desirable

• experience working in NHS

Nursing
Essential

• Care Certificate
• Phlebotomy certificate

Desirable

• English
• Maths
• or functional Maths and English

Person Specification
previous NHS experience
Essential

• previous experience healthcare setting

Desirable

• experience working in NHS

Nursing
Essential

• Care Certificate
• Phlebotomy certificate

Desirable

• English
• Maths
• or functional Maths and English

Skills Required