Job Description

We are currently looking for an enthusiastic, motivated and dynamic Health Care Support Worker to join the progressive and dedicated team on Portland ward at University Hospitals Dorset NHS Foundation Trust, based at Poole Hospital.
Portland Ward is a 14 bedded Acquired Brain Injury & neurology Ward.
The successful candidate will require excellent communication skills and a commitment to maintaining and developing high standards. A friendly and patient-centred approach is vital to this exciting role.
Interview Date: 17th November
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Ward will be moving to Bournemouth site early 2026
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Details
Date posted
28 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 to 26,598 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
153-ME05170
Job locations
Poole Hospital
Longfleet Road
Poole
BH15 2JB
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person Specification
Technical Skills Competencies
Essential

• Effective time management skills
• Ability to manage own caseload with access to qualified staff

Desirable

• Venepuncture and Cannulation

Knowledge
Essential

• An understanding of basic patient care

Desirable

• Knowledge of care related procedures and observations relevant to ward speciality

Qualifications
Essential

• Good standard of numeracy and literacy
• Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.

Desirable

• Short courses to undertake patient and clinical care duties

Person Specification
Technical Skills Competencies
Essential

• Effective time management skills
• Ability to manage own caseload with access to qualified staff

Desirable

• Venepuncture and Cannulation

Knowledge
Essential

• An understanding of basic patient care

Desirable

• Knowledge of care related procedures and observations relevant to ward speciality

Qualifications
Essential

• Good standard of numeracy and literacy
• Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.

Desirable

• Short courses to undertake patient and clinical care duties

Skills Required