Job Description

Join us on 15th October for our recruitment open day; learn about the role, meet the team and have the opportunity to interview!
Looking for a role where you can make a real difference? As a Healthcare Support Worker, you'll work closely with our service users and their families, supporting them through their recovery and ensuring they have a positive and compassionate experience.
No previous care experience? No problem. As long as you have the right values and a willingness to learn, we'll provide you with full training and support to get started. Many of our current staff began their careers with us in exactly the same way. From there, you'll have the chance to develop further, with opportunities to progress into Band 3 HCSW roles and nursing apprenticeships.
This role is based at Ravenswood House, a medium and low secure forensic unit for adults with serious mental illness and/or personality disorders. Our patients may come to us from high secure hospitals, prisons, or the courts, and we provide high-quality care and treatment across four specialist wards. You'll need to be comfortable working a variety of shifts, including nights and weekends, but we'll ensure you are fully supported as you gain confidence.
Why join us?
- NHS Pension Scheme with 23.7% employer contribution
- 27 days' annual leave plus bank holidays
- Unsociable hours enhancements of up to 83%
- NHS discounts on shopping, travel and leisure
Main duties of the job
As a Healthcare Support Worker, you will provide physical and psychological care to service users in accordance with the specified plan of clinical care. You will carry out duties as designated by the person in charge and accurately record patient/service user information. In addition to this, you will provide support to relatives/carers.
You will need to be kind and responsive and remain professional and informative and contribute to the quality of the services we provide. You will need to have good communication skills and be able to demonstrate a caring and supportive approach to working.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.
Details
Date posted
24 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 to 24,465 a year Based on full time hours
Contract
Permanent
Working pattern
Full-time
Reference number
348-SAC-9184
Job locations
Ravenswood House
Mayles Lane, Knowle
Fareham
Hampshire
PO17 5NA
Job description
Job responsibilities
Further information about the Trust and this role can be found on the and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Job description
Job responsibilities
Further information about the Trust and this role can be found on the and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential

• Numeracy and Literacy Skills Level 2 (GCSE grade A -- C)
• Commitment to lifelong learning

Person Specification
Qualifications
Essential

• Numeracy and Literacy Skills Level 2 (GCSE grade A -- C)
• Commitment to lifelong learning

Skills Required