Job Description

We are looking for a caring and motivated Healthcare Support Worker to join our team in the Critical Care Unit at Scarborough Hospital.
This is an exciting time for Critical Care services in Scarborough as we look forward to the opening of our purpose built new Critical Care Unit.
As an important part of the Multidisciplinary team, you will assist the registered nurse in the delivery of patient care to critically ill patients and their families. The Healthcare Support Worker is crucial in ensuring the department runs effectively and you will support equipment and stock management.
Although experience of 3 months in a health care setting is desirable, the role is open to candidate who are new to care. Your first 4 weeks with us will be on our Healthcare Support Worker Academy. We also offer a critical care induction and critical care competency framework.
As a Trust we are committed to supporting you in achieving the National Care Certificate.
We can offer full or part time hours, and you will need to work flexibly covering shifts on both days, nights and weekends.
Main duties of the job
As a Healthcare Support Worker within our team you will:

• Demonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors at all times.
• Act as an ambassador promoting the corporate image of York and Scarborough Teaching Hospitals NHS Foundation Trust, to all individuals, groups and external organisations, to sustain public confidence and trust.
• Act as a positive role model for all Trust employees.
• Demonstrate a positive professional working relationship with colleagues and other members of the Trust by promoting open communication, trust and respect.
• Establish and actively maintain clear professional boundaries at all times with patients, and any one close to them e.g. relatives, friends

Interviews for this position will be held in person ONLY at hospital site. Remote interviews will not be available.
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role
About us
We are unable to offer sponsorship for this role.
For more information about our Trust, please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
19 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
419-7464402-HCSW-SS
Job locations
Scarborough Hospital
Woodlands Drive
Scarborough
YO12 6QL
Job description
Job responsibilities
Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityourapplication at the earliest opportunity.
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job description
Job responsibilities
Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityourapplication at the earliest opportunity.
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Experience and Knowledge
Essential

• Understanding of patient-centered care and the role of the HCSW

Qualifications and Skills
Essential

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent)
• Demonstrable effective written and verbal communication skills
• Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet).
• Willing to undertake further training.
• Ability to prioritise tasks.

Desirable

• Completion of the Skills for Health Care Certificate
• Level 2/3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship.
• Experience in a health or social care setting.
• Ability to communicate health-related information.

Values
Essential

• Ability to demonstrate our organisational values and behaviours: -Kindness -Openness -Excellence

Person Specification
Experience and Knowledge
Essential

• Understanding of patient-centered care and the role of the HCSW

Qualifications and Skills
Essential

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent)
• Demonstrable effective written and verbal communication skills
• Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet).
• Willing to undertake further training.
• Ability to prioritise tasks.

Desirable

• Completion of the Skills for Health Care Certificate
• Level 2/3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship.
• Experience in a health or social care setting.
• Ability to communicate health-related information.

Values
Essential

• Ability to demonstrate our organisational values and behaviours: -Kindness -Openness -Excellence

Skills Required