Job Description

Are you an experienced Healthcare Support Worker looking for a rewarding role in women's health?
We are seeking a compassionate, organised, and motivated Healthcare Support Worker to join our small, friendly team at Torbay Pregnancy Advisory Service (ToPAS), based at Castle Circus Health Centre.
This is a vital role supporting both nursing and medical staff in delivering high-quality care to patients attending our specialist clinics.
Main duties of the job
Support and assist medical and nursing staff during clinics, including technical procedures and investigations
Chaperone patients during intimate procedures with sensitivity and professionalism
Perform venepuncture and process swabs and samples
Prepare and clean clinical rooms before and after patient examinations
Support patients during their visit, showing awareness of their emotional, social, and physical needs
Reinforce professional advice and offer reassurance to patients, especially those distressed or undergoing medical investigations
Maintain accurate electronic patient records, including observations and test results
Manage clinic stock levels, including patient information materials and paperwork
Collect equipment and deliver samples to the laboratory, ensuring timely handover to couriers when required
Participate in team meetings and contribute to service development
Follow health and safety procedures and maintain a clean, safe environment
Use IT systems for administrative duties and complete mandatory online training
Report any patient concerns to registered nurses or medical staff
Take responsibility for equipment care and report faults or shortages
About us
Why Work With Us?
The ToPAS team are a small multi-disciplinary team based at Castle Circus Health Centre. We provide regular clinics via telephone and face to face for people in Torbay and South Devon who need guidance and support with their pregnancy decision making.
We pride ourselves on our confidential and non-judgmental approach.
Details
Date posted
04 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
388-7377420-FC&I
Job locations
Castle Circus Health Centre
Abbey Road
Torquay
TQ2 7AA
Job description
Job responsibilities
What Were Looking For:
NVQ Level 3 in Health and Social Care (desirable)
Competency in venepuncture (or willingness to train)
Good communication and interpersonal skills
Ability to maintain patient dignity, privacy, and confidentiality at all times
Comfortable working in a sensitive clinical environment
Basic IT skills, including data entry and online training platforms
Team player with a flexible and proactive approach
If you feel you have the skills and empathy to contribute to this essential service, wed love to hear from you.
Join ToPAS and make a real difference in a compassionate, patient-focused environment! Job description
Job responsibilities
What Were Looking For:
NVQ Level 3 in Health and Social Care (desirable)
Competency in venepuncture (or willingness to train)
Good communication and interpersonal skills
Ability to maintain patient dignity, privacy, and confidentiality at all times
Comfortable working in a sensitive clinical environment
Basic IT skills, including data entry and online training platforms
Team player with a flexible and proactive approach
If you feel you have the skills and empathy to contribute to this essential service, wed love to hear from you.
Join ToPAS and make a real difference in a compassionate, patient-focused environment!
Person Specification
Essential
Essential

• Previous HCA experience
• Willing to support patients attending for pregnancy assessment and abortion treatment
• Good interpersonal skills

Desirable

• NVQ 3
• Phlebotomy skills or willingness to train

Person Specification
Essential
Essential

• Previous HCA experience
• Willing to support patients attending for pregnancy assessment and abortion treatment
• Good interpersonal skills

Desirable

• NVQ 3
• Phlebotomy skills or willingness to train

Skills Required