Job Description

As a Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.
Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times.
We offer support and advice to patients and other professionals within the acute and community setting and work alongside other departments to enhance the patient's pathway of care.
Main duties of the job

• To prepare daily clinics
• To assist with consultant and nurse led clinics
• Work as a member of a specialist team Communicate effectively with members of the multidisciplinary team, patients and their families/carers
• To work within the limits of own competence and responsibility within the team and organisation, as identified by the appropriate accountable professional
• Respond to individual needs in order to maintain a safe environment and to report any identified risks

About us
The urology outpatient service sees both cancer and benign patients in the outpatient setting, running nurse and consultant led procedure and investigation clinics daily. We offer support and advice to patients and other professionals within the acute and community setting and work alongside other departments to enhance the patient's pathway of care.
The urology team is a small, friendly team that is currently working over multiple sites. We are a supportive team committed to providing our patients an excellent standard of care, and are committed to service improvement and staff development through education and training, helping staff to realise their true potential.
Why not browse our applicant booklet tolearn more?
Details
Date posted
20 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
388-7251906-PC&S
Job locations
Urology Outpatient Department
Paignton Health & Wellbeing Centre
Paignton
TQ3 3AA
Job description
Job responsibilities

• Participate with the preparation of environment and equipment
• Assist with Urological investigation procedures in outpatient department
• Adhere to all infection control guidance and policies
• Act with integrity and professionalism, ensuring that you are demonstrating responsible behaviours at all times, in accordance with our Trust values
• Be accountable for your actions and learn from mistakes. Be honest and share experiences, encouraging learning in others
• Supporting the wider team during peak activity or during absence's
• ensure high standards of care in accordance with agreed policies and procedures
• To work with registered nurses and senior clinical staff to maintain a clean and safe environment for clients and staff

Full vacancy details can be found o the attached and Person Specifications. When completing an application, please state your suitability to the post in your supporting information from the role requirements or person specification. Job description
Job responsibilities

• Participate with the preparation of environment and equipment
• Assist with Urological investigation procedures in outpatient department
• Adhere to all infection control guidance and policies
• Act with integrity and professionalism, ensuring that you are demonstrating responsible behaviours at all times, in accordance with our Trust values
• Be accountable for your actions and learn from mistakes. Be honest and share experiences, encouraging learning in others
• Supporting the wider team during peak activity or during absence's
• ensure high standards of care in accordance with agreed policies and procedures
• To work with registered nurses and senior clinical staff to maintain a clean and safe environment for clients and staff

Full vacancy details can be found o the attached and Person Specifications. When completing an application, please state your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and Training
Essential

• Minimum 6 months experience gained within the last 3 years in the care Sector
• NVQ 2 (or equivalent) in Healthcare
• To be able to demonstrate a basic level of literacy and numeracy skills

Desirable

• NVQ 3 (or equivalent) in Healthcare
• Basic IT skills
• Previous knowledge of hospital computer systems

Person Specification
Qualifications and Training
Essential

• Minimum 6 months experience gained within the last 3 years in the care Sector
• NVQ 2 (or equivalent) in Healthcare
• To be able to demonstrate a basic level of literacy and numeracy skills

Desirable

• NVQ 3 (or equivalent) in Healthcare
• Basic IT skills
• Previous knowledge of hospital computer systems

Skills Required