Job Description

Are you looking for a career as a Healthcare Support Worker?
If so we want you to join our committed, dynamic team working on Ward 12 - Elective Surgery at the Bournemouth Hospital.
We are a 20 bed elective general surgical ward looking after a wide range of surgical specialities. This will give the successful applicant the chance to learn & develop their skills in a wide range of areas and would provide diversity in their day to day working life.
The successful candidate will need to work both days and nights on a rota system covering weekdays, weekends & bank holidays.
You would be working as part of a multi-disciplinary team under the supervision of a registered nurse within a patient facing ward. Previous experience of working in a care environment is welcomed but is not essential as comprehensive training & support are provided for all successful candidates.
Applications are invited from individuals with excellent interpersonal skills & a commitment to the provision of high quality & dignified care.
Based at: Bournemouth
Interview Date: On or before 5th November 2025
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Details
Date posted
10 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 to 26,598 a year pa/ pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
153-SU05118
Job locations
Royal Bournemouth Hospital
Bournemouth
BH7 7DW
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person Specification
Experience
Essential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective customer care
• Good basic hygiene skills (e.g. food handling, hand washing)

Desirable

• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public

Knowledge
Essential

• Knowledge of when to seek advice and refer to a registered care professional
• Understanding of the importance of the promotion of health and well-being (Making Every Contact Count)
• Able to listen to advice from colleagues, agree a plan of action and implement

Qualifications
Essential

• Good standard of general education including literacy and numeracy

Desirable

• NVQ Level 2 in care or customer services

Personal Attributes
Essential

• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload

Technical Skills and Competencies
Essential

• Ability to communicate clearly and effectively
• Ability to follow clear instructions and feed back to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate

Desirable

• Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Manual handling of patients, using lifting aids

Person Specification
Experience
Essential

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective customer care
• Good basic hygiene skills (e.g. food handling, hand washing)

Desirable

• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public

Knowledge
Essential

• Knowledge of when to seek advice and refer to a registered care professional
• Understanding of the importance of the promotion of health and well-being (Making Every Contact Count)
• Able to listen to advice from colleagues, agree a plan of action and implement

Qualifications
Essential

• Good standard of general education including literacy and numeracy

Desirable

• NVQ Level 2 in care or customer services

Personal Attributes
Essential

• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Manages stress levels effectively
• Able to work in a busy environment and manage own workload

Technical Skills and Competencies
Essential

• Ability to communicate clearly and effectively
• Ability to follow clear instructions and feed back to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate

Desirable

• Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Manual handling of patients, using lifting aids

Skills Required