Job Description

Job Title:

Hearing Care Assistant

Location:

Port Solent & Emsworth Clinics (with travel across the South Coast as needed)

Employer:

Just Ears Hearing

Job Type:

Part-Time/flexible

Salary:

Competitive depending on experience

Reports To:

Just Ears Hearing Director

About Just Ears Hearing

At Just Ears Hearing, we are passionate about providing expert, patient-focused hearing care. With 16 clinics across the South Coast, we pride ourselves on offering a modern, caring environment and the highest standards of service. We are now looking for a

Qualified Hearing Care Assistant

to join our expanding team.

Role Summary

We are seeking a dedicated and fully qualified

Hearing Care Assistant

to support our audiology team in delivering high-quality hearing care services. The role involves a combination of clinical support, hearing aid maintenance, and patient education, with a strong emphasis on customer care and professional standards. The ideal candidate will be confident working across multiple locations and have a genuine passion for helping people improve their hearing health.

Key Responsibilities

Assist audiologists in clinical procedures Conduct hearing screenings and otoscopic examinations (as per training and scope) Clean, service, and perform minor repairs on hearing aids and related devices Educate patients on hearing aid use, care, and maintenance Manage patient follow-ups and aftercare appointments Maintain accurate clinical records and documentation Support stock control and inventory of hearing aid components Ensure clinic rooms and equipment are clean, prepared, and fully operational Travel between clinics (Port Solent, Emsworth, and other South Coast locations as needed)

Requirements

Qualified Hearing Care Assistant

(must hold formal certification/qualification recognised in the UK) Proven experience in a hearing care setting or audiology clinic Excellent communication and interpersonal skills Strong organisational skills and attention to detail Proficient with clinical systems and Microsoft Office suite Full UK driving licence and willingness to travel across the South Coast

Desirable Skills

Working knowledge of one main hearing aid manufacturers and product ranges

Experience with hearing aid programming software (basic level) Previous work in private hearing care or ENT settings

What We Offer

A supportive, patient-first working environment In depth training of all relevant hearing aid software Annual company events Ongoing professional development and training opportunities Competitive salary Travel expenses covered when working across different clinic sites outside of your base clinics
Job Types: Part-time, Permanent

Pay: From 12.50 per hour

Benefits:

Company events Company pension Employee discount Free parking On-site parking
Schedule:

Monday to Friday No weekends
Experience:

Hearing Care Assistant: 1 year (required)
Language:

English (required)
Work Location: In person

Reference ID: JEH1
Expected start date: 25/08/2025