We are seeking a compassionate and dedicated Hearing Care Assistant to join our team. The successful candidate will play a vital role in supporting audiologists and our admin teams. This role is to provide a follow-up and support Audiology Service to patients and the House of Hearing teams.
Duties
To carry out repairs to hearing aids and to recommend replacements where appropriate with the dispenser.
Demonstrate competency of all manufacturer's products including hearing aids and remote controls
Program hearing aids and additional devices to audiometric results.
Understand audiometric results and discuss results with patients in a professional manner.
Update all information on our database, including appointments, orders, payments, follow up appointments etc.
Manage new orders and repairs.
Communicate effectively with audiologists, front of house teams and patients.
Experience
Previous experience working within an hearing care environment is preferred but not essential.
Strong communication skills to build rapport with patients and work effectively within a team.
Worked within a patient based environment.
Basic IT skills for using a diary management system .
Salary from 26 000 to 28 000 pro rata.
Job Types: Full-time, Part-time
Pay: 26,000.00-28,000.00 per year
Expected hours: 24 - 35 per week
Benefits:
Company pension
Private medical insurance
Sick pay
Work Location: In person
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