Job Description

General information

City/town:

London

Job field:

Other Operations

External closing date:

Friday, July 11, 2025

Type of contract:

Permanent

ID:

5264

Description and requirements

Skanska, one of the world's largest development and construction companies, dates back 135 years and had a 2021 revenue of around 12.5 billion. We have 3,300 experts in the UK alone, could joining us be your next career move?



Our Building Services division provides complete Facilities Management of properties throughout the UK, providing mechanical and electrical engineering support, cleaning, catering and grounds maintenance on a planned and reactive basis, using technological solutions to manage our teams in the most efficient ways.



We are looking for a Helpdesk Administrator to join the Commercial Property Maintenance team at 51 Moorgate, London.



The purpose of the role will be to provide operational administrative support to contracts manager and onsite team in addition to the effective and efficient operation of the onsite helpdesk

You'll:

Assume overall control of computerised maintenance system on sites, which fall under group portfolio Raise additional work task numbers Coordinate work with onsite building assistants Organise planned and reactive sub-contractors Raise internal requisitions for materials and subcontractors Produce work in progress reports Assist in compiling monthly reports for client meetings Issue monthly PPM invoices Issue additional work and/or material invoices Assist with compilation of financial spreadsheets Provide day-to-day management of the CAFM system to ensure we meet our contractual obligations Monitor and manage outstanding job sheets and produce backlog reports to ensure the CAFM system is up to date at all times Proactively liaise with technical staff, engineers, managers and clients/end users (as appropriate) to ensure accurate, relevant and timely communication is maintained at all times Raise reactive jobs in line with contract/SLA requirements and allocate accordingly

We're looking for:

Ability to prioritise workloads and work well under pressure Good computer skills especially Word and Excel A working knowledge of PPM & reactive systems Excellent communication skills both written and verbal Ability to confidentially deal with clients, managers, engineers and sub-contractors Excellent customer facing skills Contributing to the success of the team Flexible approach to work tasks Positive, can-do attitude towards work tasks and Helpdesk team Previous experience of using a CAFM system Previous Helpdesk Experience required.

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Flexible working

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using

recruitment@skanska.co.uk

if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us:

recruitment@skanska.co.uk

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.