Job Description

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General information

City/town:

London

Job field:

Other Operations

External closing date:

Friday, October 10, 2025

Type of contract:

Fixed term

ID:

5512
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Description and requirements

Skanska, one of the world's leading project development and construction groups, is an


inclusive and responsible business that is helping to build a better society.


Skanska Building Services are a leader in facilities management, trusted by top-tier clients across critical sectors, incl Defence , Education and healthcare . Right now, we're looking for Helpdesk Administrator to be based on a crucial MoD contract in London

What you'll do:

Administration and allocate and close out planned and reactive works through CAFM system Administration of sub-contractor logistic arrangements, including processing of service records and permit documentation, cross referencing the CAFM system as required to ensure correct information is recorded Provide administrative support to the Operational & Technical team Resource planning and allocation of resource to support in the delivery of direct/third party works in and out of hours Logistical access arrangements for all areas including secure areas for engineers and contractors as required; this includes car parking arrangements, and ensuring correct processes are followed Assist with the local team's general administration Undertake any other reasonable tasks that may arise from time to time as required by the Helpdesk Manager

What you'll bring to the role:

Experience in a similar FM Helpdesk role Strong customer facing expertise Able to gain and maintain DV security clearance Able to work onsite 5 days per week in London


This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects and/or sites have UK residency requirements; and any dual or multiple nationalities must be declared. Any persons who do not fulfil these residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role.

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Flexible working

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using

recruitment@skanska.co.uk

or call 0330 105 2000 - Option 5 & 1, if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us:

recruitment@skanska.co.uk

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.