Job Description

Building a sustainable tomorrow

What if your next job wasn't just another job?
What if it brought more purpose, more growth, more balance - and more time for what really matters? BAM is where you can do your best work on projects that improve people's lives. And it's also where you'll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.
BAM FM is recruiting a Helpdesk Operator to support school & commercial projects in the South West but based at Blaise High School, Bristol.

Making Possible

Issue reactive and planned tasks to site teams and monitor each task through to completion. Contact and chase sub-contractors for attendance and paperwork. Comply with strict contract SLA, ensuring that tasks are completed within agreed timescale. Monitor open tasks on a daily basis, chasing contractors and/or staff when required. Provide administration support to the projects ensuring notes are added to provide the lates update Log bookings for internal & external clients. Be the first point of contact via the telephone and e-mail for our clients. Liaising Purchase Orders Reactive and Planned.

Your team

Support school & commercial projects in the South West but based at Blaise High School, Bristol.

What's in it for you?

A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary, we support further personal growth and development.

What do you bring to the role?

A good telephone manner and excellent communication skills. Strong organisational skills. A positive and flexible approach to work. Must be IT literate and proficient in the use of Microsoft Office. Prior knowledge of Concept Evolution would be advantageous but not essential. The ability to work as part of a team. Will be required to undertake an enhanced Disclosure and Barring Service check.

About BAM

Building a sustainable tomorrow. That's our mission and our promise at BAM. It's how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.


We strive to create an environment where everybody feels welcome and valued. We're on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.


"Join us in Making Possible"