Job Description

We have an exciting opportunity for an enthusiastic, proactive person to join our Surgical CNS team as a Band 4 Cancer Navigator specifically to support our Hepatobiliary and Pancreatic Cancer patients through their treatment pathways.
The post holder will be required to work autonomously in managing patient initiated follow-up which includes maintaining the remote monitoring database. You will also need to be able to demonstrate excellent communication skills either over the telephone or face-to-face, where you will be responsible for carrying out Holistic Needs Assessments, sign-posting patients appropriately, escalation of complex issues to the Clinical Nurse Specialist Team as required and liaising with service users and multi-disciplinary teams,
The ideal candidate will be confident, self-motivated, be able to manage their time effectively, with the ability to display advanced IT, administrative and organisational skills. Competence in data collation and input is also required. Commitment and compassion for patients and the quality of care they receive will be imperative.
Secondment will be considered for internal candidates - If you are successful after interview, you must obtain approval from your current line manager to accept the offer.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job

• The Hepatobiliary and Pancreatic Cancer Navigator will form an integral part of the multidisciplinary team in caring for the physical, social, and psychological needs of patients and carers diagnosed with pancreatic, liver or gallbladder cancer, throughout their treatment pathway.
• The post holder will have daily direct contact with patients and their families, providing support, advice, signposting, and assistance with the Living with and Beyond Cancer agenda. This will include the arranging and triaging of holistic needs assessments as part of their core role.
• The post holder will be required to work autonomously in managing patient-initiated follow-up which includes maintaining the remote monitoring database, ensuring that all investigations are booked and performed as per guidance, results are escalated as required and MDT meetings are arranged and held as appropriate.
• The post holder will work as part of the Hepatobiliary and Pancreatic multidisciplinary team under the guidance and supervision of a registered practitioner.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
About us
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
12 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year per annum
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
218-ACS-B4-7473129
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
Job description
Job responsibilities

• To work with the CNS teams to develop and embed the Living with and Beyond Cancer agenda within the Hepatobiliary and Pancreatic surgical services.
• Arranging and triaging of the electronic Holistic Needs Assessments (eHNA) during the cancer patient pathway. This will include the navigator assisting the patient with completing their eHNA where appropriate. This will ensure that patients are signposted in a timely manner to appropriate services.
• The role will require highlighting any potential delays in the patient pathway and working to mitigate the impact of these problems to the patients. The post holder will be required to work with the senior staff to support and ensure that the patient and carer experience is central to every stage of their journey.
• To ensure that patients who are part of patient initiated follow-up are identified and the agreed pathways are implemented, this will included maintaining the remote monitoring system, ensuring that it is up to date and accurate.
• Ensure the appropriate management of patient information and the co-ordination of patient pathways through collaborative working with medical secretaries, MDT coordinators, clinical nurse specialists and other departments as required within the Trust.
• To assist in the development of end of treatment summaries alongside the CNS to ensure the timely communication of patient information to the primary care setting.
• To support the Hepatobiliary and Pancreatic CNS Teams by responding to the non complex workload and referring to the CNSs as appropriate. Liaising and referring to other appropriate healthcare professionals.

For further details please see the attached job description. Job description
Job responsibilities

• To work with the CNS teams to develop and embed the Living with and Beyond Cancer agenda within the Hepatobiliary and Pancreatic surgical services.
• Arranging and triaging of the electronic Holistic Needs Assessments (eHNA) during the cancer patient pathway. This will include the navigator assisting the patient with completing their eHNA where appropriate. This will ensure that patients are signposted in a timely manner to appropriate services.
• The role will require highlighting any potential delays in the patient pathway and working to mitigate the impact of these problems to the patients. The post holder will be required to work with the senior staff to support and ensure that the patient and carer experience is central to every stage of their journey.
• To ensure that patients who are part of patient initiated follow-up are identified and the agreed pathways are implemented, this will included maintaining the remote monitoring system, ensuring that it is up to date and accurate.
• Ensure the appropriate management of patient information and the co-ordination of patient pathways through collaborative working with medical secretaries, MDT coordinators, clinical nurse specialists and other departments as required within the Trust.
• To assist in the development of end of treatment summaries alongside the CNS to ensure the timely communication of patient information to the primary care setting.
• To support the Hepatobiliary and Pancreatic CNS Teams by responding to the non complex workload and referring to the CNSs as appropriate. Liaising and referring to other appropriate healthcare professionals.

For further details please see the attached job description.
Person Specification
Skills
Essential

• See supporting documents

Desirable

• See supporting documents

Experience
Essential

• See supporting documents

Desirable

• See supporting documents

Knowledge
Essential

• See supporting documents

Desirable

• See supporting documents

Qualifications
Essential

• see supporting documents

Desirable

• see supporting documents

Commitment to Trust Values and Behaviours
Essential

• See supporting documents

Person Specification
Skills
Essential

• See supporting documents

Desirable

• See supporting documents

Experience
Essential

• See supporting documents

Desirable

• See supporting documents

Knowledge
Essential

• See supporting documents

Desirable

• See supporting documents

Qualifications
Essential

• see supporting documents

Desirable

• see supporting documents

Commitment to Trust Values and Behaviours
Essential

• See supporting documents

Skills Required