Job Description

Overview

We are seeking a dynamic and skilled Heritage and Communications Officer to join our team. The ideal candidate will play a crucial role in enhancing our public image, promoting the history of Llanelly House and ensuring effective communication both internally and externally.

Main Responsibilities

Oversee the day-to-day running of the House as a historic visitor attraction Lead on the design and delivery of heritage tours, exhibitions, and other public events Ensure offering is accurate, accessible, and engaging for diverse audiences Support the delivery of restoration projects

Communications & Outreach

Develop and manage internal and external communications, including press releases, newsletters, and the Llanelly House website Create and maintain engaging content across social media platforms Act as the main liaison for local schools, community groups, and partner organisations Promote the House as a venue for events, group visits, and educational programmes

Operational Support

Support and coordinate volunteers and front-of-house staff to ensure excellent visitor experiences Work collaboratively with trustees, contractors, and stakeholders Contribute to grant reporting, funding applications, and monitoring visitor data

Person Specification

Essential

Proven experience in a heritage, museum, tourism or communications role Strong verbal and written communication skills Experience of managing or supporting volunteers Competence in using social media and digital tools for public engagement A proactive, adaptable attitude and ability to work collaboratively A genuine interest in heritage and history

Desirable

Welsh language skills (written and spoken) Experience of working in or with the third sector or charitable organisations Knowledge of the National Lottery Heritage Fund or similar grant bodies Experience in educational outreach
We welcome applications from individuals who are passionate about heritage, communications and eager to contribute to our mission.

Job Types: Full-time, Part-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person

Application deadline: 30/05/2025
Reference ID: HCO2025