Job Description

About the role:

We are looking to appoint a part time Heritage Assistant to support and assist the museum team predominately at the reception desk.



This post will provide an important front-line role for all site visitors, and the success candidate will be expected to enthusiastically promote the heritage and tourism sites facilities.



This post will be primarily based at West Stow Country Park and occasionally at Moyse's Hall Museum.



Hours of work will be on a rota basis including weekends to ensure cover at the various sites. Weekend work is essential to this position.

What you will need:

The successful applicant will be able to communicate effectively and tactfully with a wide range of people and have physical skills to ensure the upkeep of the Museum setting. You will be required to assist and support Heritage Officers in the delivery of operational activities and projects, providing general administrative support as needed. You should be well organised and able to work effectively under pressure. You will need to use your own initiative as well as working effectively with the team. Some of the activities will include lone working as well as team projects.



You will preferably have experience of working with education groups and visitors and previous experience of working within a heritage/tourism or related area would be an advantage.

Why work for us?

Our benefits include:

annual leave entitlement of 25 days per annum (pro rata if part time) plus bank holidays, increasing to 29 days plus bank holidays after 5 years' service (with an option to buy up to an additional 10 days annual leave each year subject to approval) a generous pension scheme (LGPS) including life assurance (a payment of three times your annual salary) flexible working options to enable work/life balance agile working (ability to work in the office and from home) with work being an activity we do, not a place we go access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and spread the cost over your salary). Rail and bus staff discounts a range of Health and Wellbeing initiatives including an employee assistance programme discounted membership at Abbeycroft Leisure centres a culture of learning inspiring staff to focus on continuous learning Modern office accommodation

For more information:

For an informal discussion and further information please contact Claire Waterson, Heritage Admin Officer, at 01284 729712.



Please note, we are unable to accept CVs, please follow the online application process to apply.

Closing date:

Sunday 2 November 2025

Interview date:

To be confirmed



West Suffolk Council has been rated in the top 10 councils for climate action and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2030.