Job Description

About Us

Rapid Energy is on an exciting growth trajectory. Since our launch in July 2020, we've rapidly established ourselves as a leading specialist in the HVAC hire market. In 2024, we were proud to be ranked the 6th fastest-growing founder-led, privately owned company in the UK - and we continued our momentum in 2025, achieving a ranking of 22nd.

We help commercial and industrial businesses stay operational with fast, reliable temporary temperature control solutions. When heating or cooling systems fail, downtime can be costly and stressful. That's why we respond quickly, delivering expert consultation through to seamless installation, to keep our customers' equipment and reputation protected.

Job Summary

Rapid Energy is seeking a proactive and highly organised Hire Controller to join our fast-growing team. This role plays a vital part in ensuring the smooth coordination of our nationwide HVAC hire operations. You'll work closely with engineers, logistics partners, and customers to manage contracts, scheduling, and transport logistics - delivering seamless project execution from start to finish.

The ideal candidate will bring strong communication, problem-solving, and organisational skills, with a passion for operational excellence and customer satisfaction. This is an exciting opportunity to join one of the UK's fastest-growing companies, contribute to continuous process improvement, and develop a rewarding career within a dynamic and customer-focused environment.

The Opportunity

As part of our continued year-on-year growth, we are looking for a highly organised and proactive Hire Controller to join our team. This role is integral to the smooth running of our operations and offers an exciting opportunity to work cross-functionally with multiple departments, logistics partners, and customers to ensure seamless project execution.

Key Responsibilities

Operations Coordination: Ensure smooth operations by liaising with senior engineers, managing hire processes, and overseeing transport logistics. Coordinate and manage the scheduling of hire jobs and projects. Order and Contract Management: Convert quotes to contracts, arrange transport, onboard suppliers, and manage rehire processes. Maintain accurate records and manage administrative tasks related to equipment hire and services. Administrative Management: Manage calendars and accreditation portals, handle transport quotes, and support contract queries. Support the rollout of our new Enterprise Resource Planning (ERP) software, contributing to process improvements. Customer and Operational Efficiency: Liaise effectively with internal teams, logistics providers, and customers to ensure smooth operations. Identify opportunities to enhance the customer experience and operational efficiency. Coordinate and manage the scheduling of hire jobs and projects. Liaise effectively with internal teams, logistics providers and customers to ensure smooth operations. Maintain accurate records and manage administrative tasks related to equipment hire and services. Support the rollout of our new Enterprise Resource Planning (ERP) software, contributing to process improvements. Identify opportunities to enhance the customer experience and operational efficiency.

Candidate Requirements

Good communication skills Team player (internal and external) - creating a motivating environment Planning / hiring experience desirable Health & Safety experience desirable Advanced problem solving Great organisation skills Tenacity in achieving objectives to deadlines Excellent analytical skills Goal focused, passion for excellence, high energy Effective customer facing skills

Benefits

Company bonus scheme Company events & social hours Cycle to work scheme Pension 25 days holiday entitlement + public holidays

Commitment to Equal Opportunity

We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value the unique perspectives and experiences that a diverse workforce brings and strive to ensure our recruitment process is fair and accessible to everyone.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme
Language:

English (preferred)
Location:

Redditch B98 0HU (preferred)
Work Location: In person