Job Description

Ben Burgess, Norwich | Full-time | From 28,571.40 per annum (Dependant on experience)

At

Ben Burgess

we're a trusted partner to farmers, contractors, and businesses in agriculture, construction, and GroundsCare. With over 90 years of experience and a deep-rooted commitment to our motto,

'Where Service Still Counts,'

we take pride in providing first-class support and solutions that keep our customers moving forward.

We're looking for a Hire Assistant with machinery experience to join our busy Hire Department at our Norwich Depot. You'll play a vital role in ensuring our customers get the right equipment for the job--whether that's agricultural tractors, construction plant, or specialist GroundsCare machinery.

If you have hands-on experience working with machinery--whether through hire, operation, servicing, or sales--and want to combine that knowledge with excellent customer service, we'd love to hear from you.

What you'll be doing:

Acting as the first point of contact for hire customers, confidently providing accurate technical and operational information on machinery. Supporting the hire process from initial enquiry and quotations through to contract completion and invoicing. Coordinating the preparation of machinery before hire, ensuring it is in full working order and ready for use. Inspecting and checking equipment upon return, identifying and logging any damage or maintenance needs. Assisting with invoicing to ensure timely and accurate billing of hires.

What we're looking for:

We value individuals who combine practical machinery knowledge with strong customer service skills. Ideal candidates will have:

Proven experience working with agricultural, construction, or GroundsCare machinery

--either through hire, operation, service, or related roles. Excellent communication skills and confidence in dealing with customers and colleagues. Strong organisational abilities and the ability to manage multiple tasks efficiently. Attention to detail when completing hire processes and carrying out machinery checks. The ability to work both independently and as part of a team in a busy environment.

What you'll get in return:

At Ben Burgess, we know that our success is built on the strength of our team. That's why we

invest in our people

, ensuring they have the support, training, and rewards they deserve.

Competitive salary

, reviewed annually

Bonus scheme

linked to performance and depot success

Uncapped investment in your training and development

--if you want to grow, we'll support you!

Enhanced holiday and sick pay

to promote a healthy work-life balance

A range of benefits

, including a

company pension, employee discounts, health & wellbeing programmes, and more

?

Apply today!

If you're looking for a role where you can truly make an impact, we'd love to hear from you.

Apply online now

or send your CV to

HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN

.

Need assistance with your application? Get in touch at

hr@benburgess.co.uk

or call

01603 628251

.

Ben Burgess is a

Disability Confident Employer

--if you need any adjustments during the application process, let us know.

Job Types: Full-time, Permanent

Pay: From 28,571.40 per year

Benefits:

Company pension Employee discount Health & wellbeing programme Life insurance Referral programme
Language:

English (preferred)
Work Location: In person

Expected start date: 21/09/2025