Job Description

Introduction

AWS is UVDB accredited supplier of licensed standpipes for many UK water utilities and Orbis develops and manufactures non-invasive, IoT technologies for water networks that detect leaks, monitor pipe deterioration, measure water flow and provide tampering alerts.

Overall Purpose

To provide standpipes hire functions, standpipe/GPRS maintenance activities and administrative services for the water company operations in a timely manner adhering to all Company procedures.

Primary Responsibilities

Answer the phone lines on behalf of the water company contracts

Liaise with customers to obtain meter readings and input to system

Process renewals and new applications

Raise invoices and credit notes with the appropriate authorisation

Respond to customer enquiries in a timely manner

GPRS installation and upgrades (eg firmware, solar units)

Standpipe and meter maintenance activities (depot based)

GPRS maintenance activities (eg battery swap outs)

System updates as required (Adari and Syrinx)

Assess any damage to returned standpipes and record as required

Day-to-day depot operational activities such as standpipe collections, cleaning and racking

Other administrative and technical duties as appropriate

Other Duties

From time-to-time there may be a requirement to assist with the following:

Occasional standpipe deliveries if required - van provided

Support with driver routing and logistics

Skills

Polite and friendly manner

Technical hands on capability

Able to use IT systems

Excellent administrative skills

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the role.

Job Type: Full-time

Pay: 28,808.00 per year

Benefits:

Company pension On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Tool hire: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person