Job Description

One Stop Hire Ltd is the fastest growing hire & service provider of Power Tools, Access Systems, Small Plant & Training in the UK. With over 20 locations across the North East, North West, Yorkshire, Midlands, Bristol & London our motto is, One Stop Hire, where the answer is always "YES".

Delivering excellent service to our customers and exceeding their expectations is our mission, and we live and breathe our core values of People Matter, Safety First and Environmental Awareness every day.

As we continue to grow, we are seeking to recruit for the following job role within our busy Northampton depot.

Job Vacancy:

Hire Desk Manager

Depot location:

Sunderland

Roles and Responsibilities will include:

Taking orders and quotations and following them through to completion.

Developing and maintaining knowledge of the depot's equipment for Hire, including knowledge of accessories and consumables.

Arranging delivery and collection of orders in accordance with the customer's requirements utilising in house systems.

Ensuring IT/ paperwork relating to on-hires, off-hires, sales and stock transfers are completed efficiently and in a timely manner.

Arranging delivery and collection of orders in accordance with the customer's requirements. Utilising tin house systems to ensure customer expectations are surpassed and fuel economy is maximized.

Meeting our customers demand by establishing and maintaining the correct stock levels to keep optimum equipment utilisation.

Developing and growing new and existing customer relationships to benefit the company as well as building strong relationships with our colleagues and customers to deliver the highest standards of service possible.

Liaising with other depots, employees, customers, workshops and the sales teams.

Experience and Skills required:

Customer focused, with the passion to deliver first class customer service

Good organisation skills

Excellent face to face and telephone communication skills

Ability to work closely with colleagues at all levels as part of a complete team

Computer literate

Company Benefits

Competitive Salary

Bi-annual profit share bonus scheme

Pension Scheme and life assurance benefit

Healthshield

27 days annual leave

Birthday leave

Buy Extra Holiday Scheme

Wagestream

Cycle to Work scheme

Uniform provided

In addition, we have invested in an excellent induction programme and have a commitment to career progression and Employee Learning & Development.

Why One Stop Hire?

Join a dynamic, fast-growing company where your contributions make a direct impact. We offer a collaborative working environment, where innovation and improvement are encouraged, and excellent service is always the goal.

Job Type: Full-time

Work Location: In person