Job Description

Full job description

Do you thrive on leading teams, managing multi-site operations, and delivering unforgettable experiences for children?

We're looking for a confident and organised Holiday Club Operations Coordinator to oversee the planning, staffing, and performance of our Parent-funded and HAF-funded holiday club programmes. You'll be responsible for making sure every child has a safe, fun, and engaging experience, while ensuring venues run smoothly and meet all quality and compliance standards.

This is a key leadership role with real scope to grow, influence and progress.

What You'll Be Doing:

Operational Leadership

Oversee all day-to-day operations of our holiday clubs -- from staffing and logistics to resources and activity planning. Lead and support Club Leaders to consistently deliver high-quality, high-energy childcare and sports sessions. Ensure all safeguarding, health & safety, and funding standards (HAF, Ofsted, etc.) are met or exceeded. Monitor venue setup, delivery quality and site readiness through spot checks, audits and team engagement.

Performance & Growth

Track occupancy and delivery KPIs across all venues. Collaborate with the marketing team to support booking growth and community engagement. Identify underperforming venues and support improvement plans. Manage club budgets for food, resources and staffing within HAF and private frameworks.

People Leadership

Line manage Club Leaders and support their personal development plans. Lead onboarding and training for seasonal staff. Build a culture of accountability, positivity, and continuous improvement across all venues.

Stakeholder Management

Be the key operational contact for schools, parents, and local authorities. Represent Dragon with professionalism, trust and a solutions-first approach.

What We're Looking For:

Experience managing or delivering holiday clubs, after-school clubs, or similar childcare programmes Proven team leadership across multiple locations (or strong potential to do so) Strong planning and operational skills -- you know how to run smooth, high-quality services Confident in safeguarding and compliance - ideally DSL trained or willing to complete Organised, proactive, and an excellent communicator

Training & Progression

Fully funded Team Leader qualification (Level 3 or 5) Clear progression route to Operations Manager or CQI & Compliance Manager Structured succession planning from day one Performance-related bonus scheme Ongoing CPD including Safeguarding, Ofsted readiness, and leadership

Perks & Benefits:

Free holiday club childcare for your own children Supportive team and strong operational infrastructure Purpose-driven, growth-focused company culture A chance to make a real impact in children's lives every school holiday

Safer Recruitment Commitment

Dragon is committed to safeguarding and promoting the welfare of children. Employment is subject to satisfactory DBS checks, reference checks and safer recruitment procedures.

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: 27,420.00-28,024.77 per year

Work Location: In person