Job Description

Title:

Holiday Park Reservations Supervisor

Remuneration: 28,000 + Bonus performance related bonus.

Duties:

All normal duties of a receptionist / admin assistant plus:

Oversee front desk bookings to maximise income

Deal with company social media

Oversee marketing campaigns to help promote the business

Maintain a marketing link between all parts of the business

Understand caravan sales as to help with cover on days off.

Cover the duties of the Front office manager while not on duty.

The above duties are expected with this role, they are not limited but outlined as a general baseline.

Within the role the standard duties of our reception / admin positions must be undertaken. These duties are as follows.

Checking guests in and out

Cash handling

Inputting reservations,

Answering the telephone

Telesales upselling

General office admin

Expectations:

Managing the reservations process and operation within the business, by coaching & motivating the team to deliver quality guest service and meet the financial targets for the business.

So you must be

Computer literate Have a good understanding of creating and sharing content to connect with potential customers and build brand awareness Fully committed Pro-active Experience in a customer facing role Able to relate well with customers at all levels Must have strong communication skills To be flexible with availability due to the operation hours of the department.

Hours of work: Full time contract with a basic 40 hrs per week. This a annualised contract. This means you will work slight more hours during the peak times and lower hours in the winter months.

The working hours are on a rota basis, you will be expect to work weekends and school holidays. Winter months October - March the hours will vary to allow more weekend off. This will be discussed at the interview.

Start date: Start of September

Details of working patterns can be shared prior to applying along with bonus structure. Please email jobs@homefarmholidaypark.co.uk

Job Types: Full-time, Permanent

Pay: From 28,000.00 per year

Benefits:

Free parking On-site gym On-site parking
Work Location: In person