Job Description

Job description

Our Family Business

Wood Leisure operates six Holiday Parks across Scotland offering self-catering accommodation, holiday home ownership as well as touring pitches, offering a great Scottish holiday environment for families and friends to enjoy!

Holiday Park Assistant

We have a great opportunity for an enthusiastic, friendly individual to join our team at Blairgowrie Holiday Park, PH10 7AL. Weekend availability essential. The role will involve a variety of tasks including guest relations as part of our reception team, dealing with our guests and owners, providing a exceptional customer service, completing daily administration duties & some housekeeping duties. Great communication is essential when working alongside our Park teams and responsibility in ensuring the smooth running for all our guests. This role will also support our housekeeping team with our inhouse laundry duties while working in our reception & occasional housekeeping duties on our self-catering accommodations.
The ideal candidate will play a crucial role in supporting daily operations and ensuring exceptional guest services within our hospitality environment. This position requires a keen attention to detail, excellent organisational skills, and a passion for providing outstanding service.

Responsibilities

Assist in managing daily administrative tasks to ensure smooth operations. Provide exceptional guest services by addressing enquiries and resolving issues promptly. Maintain accurate records and documentation related to guest interactions and operational processes. Collaborate with various departments to enhance overall guest experience. Uphold the highest standards of hospitality and professionalism at all times.

Skills

Strong organisational skills with the ability to manage multiple tasks efficiently. Excellent communication skills, both verbal and written, to interact effectively with guests and team members. Previous experience in guest services or hospitality is highly desirable. Ability to work well under pressure while maintaining a positive attitude. Proficient in using office software and technology relevant to administrative tasks. A proactive approach to problem-solving with strong attention to detail.
Join us in creating memorable experiences for our guests while contributing to a dynamic team environment!

We are a Real Living Wage Employer.*

Job Types: Part-time, Permanent

Pay: From 12.60 per hour

Expected hours: 30 per week

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme On-site parking Referral programme
Schedule:

8 hour shift Weekend availability
Work Location: In person

Application deadline: 03/08/2025
Reference ID: HPA Blairgowrie