Job Description

As a holiday cottage cleaner, this role could not be more important in ensuring our guests are provided with the perfect stay from the moment they arrive. You will be joining a small but excellent team to deliver this.


The role is advertised as permanent and 5 hours a week but with regular overtime available. With all year-round work, the regular changeover days do not always fall on the same days and will include Saturdays on a rota basis. Sunday work however is not expected. Rotas are issued in advance, and we try to accommodate other commitments where possible.


For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.


Internally this role is known as Holidays Operation Assistant



What it's like to work here:To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.


This role will involve cleaning and preparing to a high standard at the three newly refurbished holiday homes (Nightjar, Stonechat and Woodlark) at Dunwich Heath and Bridge Farm Cottage, located in Dunwich village.


There is also a possibility of work at other cottages we manage in surrounding areas on a cover basis if you are interested. As our cottages are remote your own transport is essential.



What you'll be doing:It's the details that make you a brilliant cleaner.


On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.


Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.


You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.



Who we're looking forWe'd love to hear from you if you're:


focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent p/t (5 hrs pw)