Job Description

Job description

Holidays & Product Assistant

We are looking for a highly motivated person to join our Holidays & Product team, based at our head office in Bulwell, Nottingham.

Our Vision

Our mission is to be the most successful coach operator in the UK, setting industry leading standards and recognised as having the "Best Drivers in the World". We strive to delight our customers with our passenger transport solutions and holiday programs, improving each journey one at a time. With our carefully selected and highly trained team, who are vibrant, age diverse, highly motivated and focused - along with our modern, impeccably presented fleet - we achieve consistently ambitious standards of customer service. We always exceed to ensure that we are the number one choice for holidays and passenger transport solutions across the East Midlands.

About the Role

We are currently recruiting for a Holidays & Product Assistant to effectively manage the day-to-day administration of our holidays and day trip portfolio (these throughout the UK and Europe). You will be required to work efficiently, manage your own time and deliver results within set deadlines.

The responsibilities of the role will include:

Liaising with suppliers and booking attractions/ancillary services Utilising in-house systems, load products ready for sale Creating travel documentation for customers and drivers, enabling us to successfully deliver our holidays and day trips Assisting with the planning and development of our products Supporting with customer service requirements Contributing to the effective running of the department. Follow all company policies. Work well with all members of the team offering support and showing a proactive approach to improving ways we work Being part of the on-call team

Qualifications, Skills and Experience

Experience of working in the travel industry Computer literate - with experience of word, excel and outlook Customer Focussed High attention to detail Ability to multitask and work efficiently to tight deadlines Hardworking and reliable Excellent organisational skills

Salary and benefits

Starting salary of 25,625 a year 40 hours a week worked over 5 days Immediate start for the right candidate Discounted tours and excursions with the Skills group 24-hour employee assistance program Company pension scheme

Application

If you think you would be an asset to our team and could help us achieve our vision, then apply now!

Job Types: Full-time, Permanent

Pay: From 25,625.00 per year

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme On-site parking Store discount
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative: 1 year (preferred)
Work Location: In person