Job Description

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Administrator -

Job Role

Who are we:

Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Having launched in 2019, Curaa has grown its footprint across the South and Southwest of England and plans to continue this journey in the future.

Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.

Respect: At Curaa, we believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.

Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other. We do what is right, especially when no one is watching.

Community: We support each other and work together to achieve common goals. Our sense of community extends beyond our office walls, as we actively engage with and contribute to the broader society.

Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable in a constantly evolving world.

The successful applicant will:

Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.


Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Also work closely with HR to ensure timely and efficient staffing of the home at all times


Make sure staff get paid accurately by working closely with the finance team and our payroll bureaus


Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents


Help make sure that the staff training matrix is maintained and record and monitor staff annual leave and sickness etc


Help the resident manager boost and maintain occupancy by following up and monitoring any enquiries for potential new residents as well as doing show arounds if needed


Ensure orders received from suppliers are actually received and correct - also verify any agency invoices against actual shifts worked


Manage petty cash in Excel and deposit cheques if required


Carry out various other financial tasks needed to support our Home - this includes maintenance work on Xero including monthly invoicing, liaising closely with the finance team and payroll bureaus on payroll and supplier payments as well as with Local Authorities, the NHS and resident families


Support internal and external meetings, making sure they run smoothly and that minutes are kept.


Deal with any internal and external queries efficiently and in keeping with policies


Book medical appointments for residents and manage staff diaries.


Be professional, welcome and friendly to visitors and residents and through telephone/email as the first contact for all those to reach out to the home and deal with all kinds of enquires.


Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc)


Support the Managers with any other administrative duties required

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. Someone who can deliver a high level of support to the management and care teams, ensuring that they can provide exceptional care to all our residents. The ideal candidate will possess excellent organization ability, initiative with a can-do attitude and a sharp skillset for day-to-day problem solving skill. Additionally, given the critically central role, they also need to have outstanding verbal and preferably good written communication skills.

Requirements

You will need to be:

Able to plan and prioritise workload.


Professional in the presentation of self within the workplace.


Understanding of and committed to equality of opportunity.


Able to demonstrate track record of organisational improvement.


Comfortable working in a target-driven environment and willing to step outside comfort zone.


Passionate about offering superior services and want to make a difference.


A glass half full person, with a sense of humour and a positive outlook.


A team player who engages well with others.


Strong communicator and influencer.


Positive, energetic and hard-working.


Flexible and adaptable to change.


Able to demonstrate strong skills in Excel, Word, Outlook and to be able to learn other applications.


Experienced in working to deadlines, working alone and as part of a team.


Experienced in handling data, numbers and reporting in detail - experience with bookkeeping and budgeting preferred but not essential.


Experienced with HR administration and payroll.


Experience in administration work in a health care setting is strongly preferred but not essential.

Benefits

We Offer:

Competitive base salary.


Refer a Friend scheme - 250 (Nurses); 150 (all other roles).


Enhancements of up to 2x salary for bank holidays.

Enhancements for nights, L2/L3/L5 and years of service.

Monthly Achievement award.


Free Uniform, DBS & meal.


Free video-based and in-house training.


Pension contributions through Nest.


Free onsite parking.* Subject to T&Cs of employment.