Job Description

Job title:

Home Administrator

Reporting to:

Registered Home Manager

Treetops Nursing Home can accommodate up to 34 residents. We provide a clean, safe, happy and relaxed environment for our elderly residents and we encourage all our team members to share in this ethos and have fun in the workplace.

The Office Administrator will provide support to the Home Management team through the management of the day-to-day administration of the home.

Required

Excellent communication skills

Friendly, confident and customer-focused

Professional telephone manner

Excellent organisational skills and attention to detail.

Good computer knowledge with experience in spreadsheets.

Have experience and proficient in Microsoft Office packages, Word, Excel, Outlook

Must have experience of working in administration, preferably in a health care environment.

Responsibilities

Present a professional and caring first contact for all those who visit or telephone the home.

An ability to understand and use a variety of computer-based systems, with a working knowledge of Microsoft packages; Excel, Word, PowerPoint, Outlook.

Excellent communication and interpersonal skills.

Produce accurate, effective and engaging documentation.

Provide all aspects of daily administrative support for residents, management and staff within the Home including Petty Cash, Housekeeping & kitchen orders, Staff Timesheets, Absence Monitoring, Minute Taking, Producing Reports in Excel or Word, Managing Residents Personal Allowances, updating all relevant documentation impacted by Resident Admissions and Discharges.

Provide administrative support with all areas of HR; minute taking, recruitment, maintaining the training matrix; Absence monitoring and annual leave trackers and monitoring DBS applications

Maintain and implement the organisations administrative policies and procedures.

Maintain residents and staff confidential files

Monitor and order stationery supplies as necessary.

Report any safeguarding concerns to the manager or in their absence report to the Safeguarding Team.

Ensuring that all information is accurate and kept confidential

Report immediately to the home manager or the acting manager if any accidents incurred in the home.

Report any faulty equipment immediately to the home manager & maintenance team

Send out and collate relative and staff questionnaires on a quarterly basis

Attend training when necessary

Adhere to all the homes policies and procedures

This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Expected hours: 35 - 40 per week Monday to Friday.

Hourly rate: 13.50

Job Type: Full-time

Pay: 13.50 per hour

Expected hours: 35 - 40 per week

Benefits:

Company pension Discounted or free food Free parking On-site parking
Schedule:

Monday to Friday
Education:

GCSE or equivalent (required)
Experience:

Health Care Administration: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Treetops Admin