Job Description

Reporting to the Home Employment Manager

Administration of the policies managed by the Home Employment team

DUTIES & RESPONSIBILITIES

Process renewals, cancellations and secure new sales of policies managed in the Home Employment Team.

Undertake financial monitoring when required to ensure payments are reconciled and cleared

Ensure a thorough knowledge and continual awareness of policy cover.

Building and maintaining good relationships with policy introducers

immaculate customer service, attention to detail and ensure that all products are thoroughly and well described.

Meet sales and performance targets and KPIs

Ensure the performance of your work maintains the policies and principles of the Financial Conduct Authority

Ensure internal administration system is correctly loaded and updated to accurately reflect the customer's policy offering and the detail of any renewal or sale of products.

Ensure sales data and leads remain confidential in line with the Company's data protection policy

To gather marketing authority from existing customers and new customers so we can promote and develop new schemes.

Assisting with any other administrative duties when required

COMPETENCIES REQUIRED

A drive to achieve sales performance targets and maximise sales opportunities

Exceptional customer service skills and ability to use customer contact to maximise sales opportunities

Provide attention to detail to all administrative tasks to ensue system and data storage compliance.

Effective time and workload management and ability to work flexibly to meet the needs of the department and company.

Ability to manage company processes to ensure correct data storage

Understand and maintain compliance with FCA requirements.

Strong communication skills with good literacy, numeracy and IT competency;

Professional, reliable and dynamic work ethic;

Able to calmly and confidently handle difficult situations when they arise;

Able to work flexibly within a team environment

Job Type: Full-time

Pay: From 24,000.00 per year

Benefits:

Free parking On-site parking Store discount
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person