Job Description

Keep our homeowner service running smoothly,

supporting the team to provide a seamless service to our residents.

As a Home Ownership Administrator, you'll play a vital role behind the scenes, providing the administrative support to the team to ensure that new projects run smoothly. Your work will ensure that as the first point of contact, residents are able to get the support they need without any delays.

Working Style:

You'll be based in the Borough for 3 days a week, playing a key role in assisting the team serving the local community

.

Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives.

What you'll be doing:

You will be supporting the Home Ownership team with daily operational and administrative duties being the first point of contact for a range of enquiries whether this be in person or via emails and phone.


As you will be responsible for keeping the system up to date and organising and facilitating the quarterly events, a keen eye for detail and great organisational skills is essential.


You will be creating presale management packs upon request and within the deadlines, so accuracy is key. This will include raising invoices and protecting the Council from any claims due to delays.


There may be occasions where you will need to attend meetings outside the normal working day or over weekends for which sufficient notice will be given, so a level of flexibility is also required.

For further details, please review the

and Person Specification

What you'll bring

You'll be highly motivated, Excellent administrative, organisational and minute taking skills organised and ready to facilitate and organise the homeownership events and manage new projects. Be experience in planning, and understanding of project coordination or event logistics, including planning tools and evaluation frameworks.


With a strong ability to communicate effectively at all levels using a range of methods, you will be confident engaging with residents, councillors and partners alike, with the ability to build trust and bring people together.


Above all, you'll have a can-do attitude and a genuine passion for making a difference.

Why join us

At RBKC, we're all in - investing in our people, our communities and our future.


You'll be joining a supportive, high-performing planning department that values professionalism and innovation. We'll invest in your development with structured career pathways, mentoring and access to training that helps you build your skills and confidence.


In return, you'll receive a competitive salary, generous annual leave and pension and the satisfaction of knowing your work keeps one of London's most dynamic planning services running efficiently. You'll be part of a team that values collaboration, encourages creativity and takes pride in delivering excellent service to residents.

About us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.


As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.


This role is a perfect example of our 'we're all in' approach. You'll be the backbone of our planning service, ensuring every process runs smoothly and every resident receives a clear, transparent experience. Your precision, adaptability and dedication will help turn daily challenges into opportunities for growth and improvement - both for you and the service.

Interview Details

Interviews will take place in person the week commencing 8th December.

Ready to join us?

We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you.


Please apply online explaining how you meet the requirements set out in the person specification and job description.


We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.


We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.


We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.


We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the salary range.


Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.