Job Description

Reports to: Head of Property

You will ensure that excellent services are provided to the community through the


management of all obligations relating to statutory and local compliance for our tenant's


homes. You will also review and develop policies and procedures relating to statutory and


local compliance ensuring ongoing monitoring and reporting and provide regular


performance updates against each compliance area. You will take the lead on presenting


and communicating performance information to all relevant stakeholders.


Through the team that you manage you will ensure that we keep up to date with all relevant


good practice and changes in legislation to ensure that we have a first-class compliance


service.

What we need you to do:

Make sure all relevant legislation where Red Kite Community Housing has a statutory
duty as a Social Landlord is adhered to, making sure that our responsibilities are


effectively discharged


Provide direction and management for the technical aspects of the compliance
service, including survey and inspection, programme management and quality audits.


Develop and manage a comprehensive compliance programme that ensures all
relevant legislation is met, and relevant timescales complied with, whilst making sure


that we get value for money


Manage the Home Safety stem, provide effective support, leadership and direction Make sure our tenant and leaseholders inspire and influence the design, delivery and
outcome of everything we do


Help with making sure our vision, mission and values influence every aspect of our
business


Identify and manage plans to meet the training needs of employees and Board
members in relation to home safety, including setting and monitoring the training


budget in consultation with the Head of People and delivering training internally


Develop campaigns and information to promote home safety and compliance

What you will be responsible for:

Developing and managing a compliance programme that makes sure all relevant
legislation is met and recording results in a consistent an auditable way to provide


reports on performance. Use performance results to detect and prevent non-



compliance.


Monitoring and reviewing third party reports and assessments, such as Fire Risk
Assessments and Asbestos Surveys, in consultation with others, to assess and


prioritise any recommendations. Making sure actions are put in place to resolve


any issues in a timely manner


Making sure the appointment of a competent CDM-Co-ordinator to ensure
programmes/projects comply with the Construction (Design & Management)


Regulations 2015 and other construction related health & safety regulations, and


that the team are discharging their duties satisfactorily


Establishing and maintaining robust and accurate dataset of compliance records,
files and reports, making sure that appropriate control measures are in place to


capture information relating to programmes of work


Collating and presenting performance information relating to compliance activity,
accidents and incidents and damp, mould and condensation, on a regular basis


and provide analysis against agreed targets and KPI's.


Monitoring progress against the delivery of key targets contained in the Red Kite
Standard


Monitoring the quality and delivery of the service across the Directorate to ensure
that Red Kite's mission and values are achieved to the standard expected by the


Board.


Developing relationships with managers, partners and stakeholders and providing
sound technical advice where required. Making sure our corporate values of


Partnership, Pride and Respect are always delivered.


Making sure the appointment of responsible persons in accordance with relevant
legislation and that information relating to the performance of the compliance


programme is provided in a timely manner for the effective discharge of duties.


Developing and then maintaining a team working ethos within the Home Safety
stem


Participating in a rota system (usually one week in every nine) to provide ad-hoc
evening and weekend phone support for contractors and customers when


emergency situations arise. It may also require occasional on-site attendance of


emergency work e.g. major fires, floods etc. acting as our representative on-site.


You may also be required to act as support to other on-call staff where higher


level management input is needed or where escalation is required.


Manage the facilities management of our Head Office Manage the lone working corporate requirements Work with managers and staff to ensure that risk assessments are prepared and
reviewed as required


Any other duties that are commensurate with the level of this post

Main activity areas:

o Annual Gas Safety/Service o Asbestos Survey Logbooks


Programme o Smoke Alarm Maintenance


o Legionella and Water Tank o Door entry system maintenance


Chlorination o Replacement programmes


o Fire Risk Assessments o Plant and Equipment Inspection


o Fire Fighting Equipment o Monitor, review and update


Maintenance Procedures and Policies


o Electrical Testing Programme o Update on changes in Building


Monitor Regular Reviews of regulations Risk Assessments o Maintain COSHH Records


o Passenger lift Inspection for o Deliver Replacement


Insurance Purposes Programmes of work: heating


CDM Regulations compliance and electrical wired systems HHSRS remedial work Monitoring performance on
DMC related work in relation to


Awaab's Law

Where you have come from:

A place where you've worked effectively with tenants and leaseholders in a
confident manner


A role where you've monitored project performance and maintained accurate
records and systems


A building maintenance environment. A place where you were dealing with compliance related issues A role in which you had to write reports, translate complex issues and analyse
data that you then had to communicate


A place where you have managed and resolved conflict

What our teams will see in you:

A person who is building effective and productive working relationships with
tenants and leaseholders and external contacts.


A responsive, decisive decision maker that can respond quickly and effectively
during emergency situations


Someone who can develop and translate strategy and policy into operational
delivery plans to meet corporate objectives.


A person who can prioritise, plan and balance short, medium and long-term goals
and objectives.


An inspiring, motivated individual who will develop a team at all levels to build
effective internal and external relationships.


A Member of relevant professional body (i.e. APS, IOSH, CIOB) is preferable. Someone that demonstrates knowledge of current relevant legislation and
statutory requirements such as CDM, Asbestos Regulations, Health & Safety,


Gas Management, Fire Safety etc.


A person who has strong verbal and written communication skills, with a particular
strength for empathy, diplomacy and negotiation


An individual who is committed to developing, managing and delivering high
quality customer-driven services, demonstrating best practice, and achieving


value for money


A person who has experience of formulating and implementing successful policies
and strategies


Someone who is IT literate, proficient in Microsoft Word, Outlook, Excel and
PowerPoint


Be qualified to HNC or equivalent You must possess a valid SMSTS (Site Management Safety Training Scheme)
certification or equivalent. If you do not, you must be willing to work towards one


after a successful probation period.

As person, you will:

Be a car driver and hold a valid driving licence Be a confident, independent and effective decision maker and problem solver Have a high degree of personal drive Be committed to the aims and ambitions of Red Kite and the broader issues of
social housing


Be a team player who is committed to delivering excellent services to the
community


* Be committed to developing Red Kite's Reputation