Job Description

Company Overview

Services for Independent Living (SIL) is a well-established charity with over 25 years of experience in providing exceptional care and support for elderly people and people with disabilities. Our mission is to empower individuals to live independently within their own homes and communities--and we're looking for someone just as committed to join our team.

The Role

We are looking for a strong administrator to join our Homecare team on a fixed term contract, for a minimum of 2 months. As a Homecare Administrative Assistant, you'll play a vital role in the smooth running of SIL's care service. From managing shift rotas and supporting our Homecare team, to responding to staff and service user queries, your organisational skills will keep everything flowing seamlessly. This is a fast-paced, people-focused role where no two days are the same.

What you'll be doing:

Handling incoming calls and coordinating urgent shift cover Maintaining accurate records and databases Supporting rota planning and auditing processes Managing mobile phone stock and distribution Processing invoices and setting up new staff/service users Being part of the on-call rota (including out-of-hours)

What we're looking for:

A confident communicator with excellent admin and IT skills Someone who thrives under pressure and loves a good spreadsheet Experience in front-line service delivery and managing sensitive information Someone who embodies our values: Partnership, Respect, Innovation, Diversity, Equality, Strength-based practice

What We Offer

A supportive and inclusive work environment Opportunities for training and development Flexible working arrangements where possible Commitment to equality, diversity, and wellbeing Enhanced Family payments 28 days annual leave pro-rata (including bank holidays) Blue Light Card (Membership paid) Variety of social events throughout the year Company pension scheme Working within a supportive team Employee Assistance Program

Pre-Employment Requirements

This role is subject to an Enhanced DBS check. SIL will support you through this process.

Apply With Confidence

At SIL, we believe in building a diverse, inclusive workplace that celebrates people for who they are. If you're passionate about making a difference and want to help others live life on their own terms--apply now and be part of something truly special.

We actively encourage applications from diverse backgrounds and those returning to work or changing careers.

Job Types: Full-time, Fixed term contract

Pay: 13.61 per hour

Benefits:

Casual dress Company events Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme
Schedule:

Monday to Friday
Ability to commute/relocate:

Leominster HR6 0LA: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work Location: In person

Application deadline: 06/08/2025