Job Description

Job profile


The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

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Job reference

REQ00000019149

Date posted

30/10/2025

Application closing date

12/11/2025

Location

PENRITH

Salary

45,091 - 46,142

Package

Contractual hours

37

Basis

Full time

Attachments

Homelessness Service Team Leader - WMF2413e

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Job description

Location:

Penrith

Contract Type:

Permanent

About this opportunity

We have an excellent opportunity for a motivated candidate to apply for the role of Homelessness Service Team Leader, within Thriving Communities. We are looking for someone with a flexible attitude to the work and who is solution focused in their approach. Join us and you can help change lives. Our Homelessness Team are lucky to say we start each day knowing we can make a difference to local people.

The role will be varied and rewarding, our customers are always put at the heart of our service provision ensuring we deliver excellent advice and assistance.



The role requires the successful applicant to work with colleagues in our Homelessness Service and with key partners to oversee the day to day delivery of operations to provide support to individuals at risk of or experiencing homelessness.



Our team leaders have line management responsibility and support the alignment and development of the homelessness service.

Who we are looking for...

The successful candidate will be a natural leader with experience in working within housing services. If you are super organised with excellent communication skills and can coordinating day to day activities, while providing advice and guidance to team members, we'd love to hear from you.



The successful candidate must have experience of providing homelessness advice and support, technical expertise in respect of homelessness legislation and robust case management experience.

Experience of working in partnership with statutory and non-statutory agencies in a customer-focused environment in the housing sector is essential.



You must have the ability to travel efficiently around the area to conduct visits and attend meetings where necessary. A full UK driving licence and access to a car would be advantageous.



Applicants are strongly advised to use the criteria in the post specification as sub-headings in their application to make it clear how they meet each of the selection criteria.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.

Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

Post Specification

Role Profile

If you have any queries about this role or would like an informal chat about this opportunity, then please contact Amanda Brierley on 01229 876332

Application and Interview information

Closing date: 12/11/2025



We will be operating in-person interviews for this vacancy.



Details will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss this with you.



Westmorland and Furness Council are now able to offer sponsorship for Skilled Worker Visa applications for eligible roles. Please note, we cannot guarantee the eligibility of all of our roles, therefore, if you would like more information on roles that may be eligible please visit the government website -

Skilled Worker visa: eligible occupations and codes - GOV.UK

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Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.



This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires an enhanced DBS check with an Adults Barred List check.

Please note this role involves working in regulated activity with adults. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.



As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.



We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.
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