Job Description

Area: City of London

Working Hours: 37.5 hours

Salary: Up to 27,007

Contract type: Permanent




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About us

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Hospital Care Navigator

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Are you ready for something new?



Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a

Hospital Care Navigator

, you'll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.



In this rewarding role, you'll be the

single point of contact

for adult patients preparing for discharge from the hospital. You'll work closely with the

Adult Social Care team

, health professionals, hospital practitioners, and community services to:


Identify needs and barriers to safe discharge Achieve safe and timely patient discharge Coordinate outpatient appointments and follow-up services Provide clear, compassionate advice and support to patients and their families Ensure patients understand their discharge plan every step of the way.

You'll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You'll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.



We're seeking someone who:


Has

experience working with vulnerable adults

in social care, healthcare, or the community/voluntary sector Communicates with empathy and confidence across different teams at different levels, and with patients Is highly

organised

, with excellent time management skills Has awareness and respect for

cultural differences

(Bonus) Experience working in a

hospital or clinical setting

.




The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now

and be part of something meaningful.

How to apply

To apply please send your CV with a covering letter to: jobs@imago.community If you have any questions please email us or call

01892 530330

.




Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact. We follow Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.



Applicants must have the Right to Work in the UK.



We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities.



If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know, so we can try and put steps in place to help you be at your best through this process.