Job Description

We are currently recruiting for a Hospitality Assistant to join our team at one of our conference venues in Birmingham B1.


This is a casual/zero hour contract. Shifts will be on a rota basis, starting as early as 5:30am.


As a Hospitality Assistant you'll play a key role in delivering exceptional service across a wide range of events--from conferences and banquets to receptions and private functions. Working closely with our Hospitality Managers, you'll help bring events to life by preparing spaces, delivering high-quality food and beverage service, and ensuring every guest feels welcome.

Key Responsibilities

Prepare event spaces in line with detailed briefs, including layout, equipment, and catering. Serve food and drinks, ensuring all dietary needs are met with care and professionalism. Maintain clean, safe, and welcoming environments throughout event areas. Greet and assist guests with courtesy and professionalism. Support event delivery through ushering, bar work, and general hospitality tasks. Set up and dismantle rooms before and after events, restoring them to standard layouts. Handle basic kitchen and service tasks, including preparing hot drinks and light refreshments. Wash, dry, and store crockery and service equipment post-event. Cash up and reconcile tills when required. Follow all event protocols and operational guidelines. Support company policies including health & safety, customer care, equality, and data protection.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.


We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.

SKILLS AND EXPERIENCE:

Have experience working in a similar role and environment Be highly organised and comfortable working in a high-pressured environment Ensure you have high standards of food hygiene and follow the rules of health and safety Keep up standards of hygiene and ensure all areas are clean and tidy Have excellent customer service and social skills Be responsible for the preparation and serving of food to staff Have a can do attitude and will work well as part of a team of 15 Be customer focused Be willing to participate and enjoy working part of the team

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams - everyone at has a voice.