Job Description

Job Advert

Join Dunham Care as a Hospitality Assistant

Location: Herne Bay, Kent

About Dunham Care

With a legacy built on trust and expertise, Dunham Care redefines what it means to experience exceptional care in a luxurious setting.


Every detail of our residences has been meticulously crafted to provide a serene sanctuary where every need is anticipated, and every moment is cherished.


At Dunham care, we don't just provide exceptional care- we create a vibrant, inclusive lifestyle where residents thrive, and team members feel genuinely valued.


We believe in empowering both staff and residents to bring their full selves to our home. Our team members are encouraged to share their skills, passions and hobbies, creating opportunities for meaningful group activities that feel natural and joyful and not task driven.

Job Role

We are seeking to appoint a kind, organised and motivated Hospitality Assistant to join our team who will ensure that residents and visitors to the Home receive an efficient food service, always maintaining a clean working environment within the dining room and server.

Develop friendly and respectful relationships with Residents Gets to know the residents and their lifestyle preferences Serves all food and beverages at mealtimes as well as refreshments throughput the day. Assists with feeding and drinking. Complete daily records. Ensure there is a provision of high standard of hospitality service. Assist with organising and serving at special events, afternoon teas, and family gatherings Inform the Chef of any individual requirements of residents. Maintain impeccable cleanliness, hygiene, and presentation throughout dining and hospitality spaces. Work closely with kitchen, care, and housekeeping colleagues to maintain smooth service and high standards. Adhere to all food safety, health, and infection control policies To ensure that all training given is adhered to. Ensure records and reports are properly written up. Take responsible for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.

Skills and Experience required

Previous experience in hospitality, hotel, restaurant, or care settings is desirable. Excellent customer service and communication skills. Smart personal presentation and strong attention to detail. A positive team player with a flexible and caring approach. Basic knowledge of food hygiene and safety standards Warm, friendly, and approachable personality Genuine passion for service and making people feel special. Compassionate and respectful attitude towards older people. Reliable and well organised. Prepared to participate in the activities organised in the Home.

Benefits

Bank holiday and overtime enhancements 5.6 weeks annual leave per annum Paid DBS Uniform provided Paid training Excellent induction programme for new starters A rewarding career with lots of opportunities to progress within the company Ongoing support and training for nationally recognised qualifications A competitive rate of pay


This position is subject to a DBS check

Dunham Care is an equal opportunities employer, which seeks to ensure that no applicant receives less favourable treatment on the grounds of; gender, age, disability, religion, belief, sexual orientation, marital status or race.