Job Description

Company Description
BaxterStorey are looking for Hospitality Assistant to join the team at one of our City Based venues.
As a Hospitality Assistant, you will be responsible for providing service excellences to our customers, guests and clients on events, conferences and meeting rooms.
As a Hospitality Assistant you will receive the following industry leading benefits:

• Enrolment into the pension scheme
• Up to 28 days annual leave (including public holiday)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
Job Type: Full Time 40h
Salary: 14.32 hourly + overtime
Monday to Friday
Responsibilities:

• To collect, set-up and deliver all food service, hospitality room, and conference services as required.
• Clean and polish all cutlery and glasses/crockery for the next event
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
• To work on licenced bars serving alcoholic beverages
• To be able to use coffee machines
• Assist with the ordering and deliveries as required
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• To undertake any other reasonable tasks that may be required in order to meet the needs of the business

Qualifications

• Excellent product knowledge (food/beverage)
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills

Skills Required