Job Description

Are you passionate about hospitality and ready to take your career to the next level with one of the UK's fastest-growing financial institutions? We're looking for someone with a background in hospitality who thrives on creativity, attention to detail, and delivering exceptional experiences. This is a dynamic, people-centric role at the heart of our organisation -- perfect for someone who takes pride in creating memorable moments and building strong community connections.

Role Purpose

Front-of-House Excellence

: Be the first face our clients and team members see--greet everyone with a warm welcome, offer refreshments, and create a friendly, professional atmosphere.

Community Engagement

: Build relationships with local suppliers and businesses, using these partnerships to craft unique experiences for our team.

Bespoke Requests

: Support the senior management team and department heads with hospitality needs, from sourcing thoughtful gifts to booking travel and planning team events.

Front-of-House Excellence

: Be the first face our clients and team members see--greet everyone with a warm welcome, offer refreshments, and create a friendly, professional atmosphere.

Meeting & Space Management

: Oversee meeting room bookings, ensuring all sessions are well-prepared and catered for as needed.

Environment Upkeep

: Maintain an inviting, clean, and organized office environment; proactively report and coordinate repairs to keep everything running smoothly.

Event Planning and Execution

: Help coordinate and host team events like monthly socials, networking events, and wellbeing initiatives in collaboration with our People & Culture and Marketing teams.

Food & Beverage Oversight

: Manage stock levels, place orders, clean beer lines, and plan catering for both day-to-day and special occasions (training provided).

Health & Safety

: Ensure hygiene and safety standards are consistently met.

Team Hospitality

: Provide catering for staff events--think breakfasts, afternoon teas, and celebrations.

Space Management

: Take responsibility for opening and closing our office spaces with care and consistency.

Who You Are

You bring a background in hospitality and a passion for creating meaningful experiences. You're proactive, personable, and always one step ahead. You love bringing ideas to life and going beyond expectations. You're organised, collaborative, and thrive in a fast-paced, people-focused environment. You are confident speaking to VIP/High wealth clients and maintaining a professional attitude at all times. Knowledge of Social Media platform and content creation preferable. Previous experience of bar, restaurant, hotel or events experience with hosting/reception work is essential. Bar and Barista experience would be ideal.
What we offer

Enhanced company pension scheme, maternity and adoption leave. An open-plan workspace recognised by the likes of the BBC as one of the UK's quirkiest offices, featuring an in-office bar and much more. Numerous healthcare benefits including dental, optical and medical support, as well as contributions toward alternative therapies. Perks including free breakfast, afternoon tea and refreshments Annual Christmas trip abroad. 26 days holiday per annum (including your birthday as a paid holiday) in addition to the eight public bank holidays. Paid Volunteering Leave Income Protection and Life Insurance Flexible Bank Holiday Policy Annual Travel Season Ticket Scheme Bike to Work Scheme Electric Vehicle Salary Sacrifice Scheme
Job Types: Full-time, Permanent

Pay: 23,500.00-26,000.00 per year

Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person