Job Description

Season 2025/2026 - Casual matchday Hospitality/Restaurant Manager.
Hospitality/Restaurant Manager
Step into the heart of Knightshead Park @ St. Andrews - the home of Birmingham City Football Club - and play a key role in our matchday and event operations. As a Hospitality/Restaurant Manager, you'll oversee one our premium spaces - from lounges and dining suites to boxes and restaurants - ensuring that every guest, sponsor, and VIP enjoys an unforgettable experience.
This is a casual role, perfect for high-energy leaders who thrive on the buzz of stadium life during matchdays, concerts, and special events.
What you'll be doing:

• Leading Birmingham City's hospitality spaces: restaurants, lounges, private boxes, and suites.
• Ensuring seamless service from pre-event set-up to post-event breakdown.
• Motivating, inspiring, and guiding frontline teams with clear, energising pre-shift briefings.
• Driving exceptional guest experiences across food, beverage, and service delivery.
• Upholding premium standards in presentation, flow, and guest interactions.
• Applying strong food and wine knowledge to elevate the dining experience.

What we're looking for:

• Proven management experience in premium or high-volume hospitality settings (restaurants, hotels, venues, stadiums).
• A confident leader who engages and motivates teams under pressure.
• Strong knowledge of food, wine, and service excellence.
• An eye for detail - recognising and delivering "what good looks like."
• Calm, adaptable, and solution-focused in fast-paced event environments.
• Passion for hospitality and a drive to create memorable moments for guests.

What's in it for you:

• Competitive weekly pay with recognition for your leadership.
• Access to specialist training and masterclasses to grow your expertise.
• The chance to lead hospitality in one of the UK's most iconic sporting venues.
• A front-row role in the Birmingham City matchday experience, shaping unforgettable events.

? If you're passionate about hospitality, thrive on leadership, and want to be part of something iconic in Birmingham, this is your opportunity to gain premium event experience while doing something you love.

Skills Required