Job Description

Essential experience

We will only accept applications from hospitality professionals currently working in a hotel or events venue, you should have experience of business development

and an

understanding of both the delivery and the local market.

Company Overview

Tottington Manor Hotel is a premier food-led venue featuring a 60-cover restaurant, a 90-cover function room, and an outdoor decking area. Recently refurbished in March 2021, we pride ourselves on delivering exceptional food and service, fostering repeat business from our guests. Currently 80% of our operations are food & beverage experiences

Location:

Tottington Manor Hotel, Henfield, West Sussex

Salary/Benefits:

40k+ Basic Salary + Generous Commission on all new business

Contract type:

Permanent

Hours:

Full Time - Monday - Friday

This is a newly created role where you'll have the freedom to shape and lead the sales strategy across the whole business. It's an exciting opportunity for an totally sales driven, new business creator who is able to create long lasting and authentic relationships.

Role Overview

As Sales Manager, you will be responsible for driving revenue across Weddings, room bookings, corporate bookings, special occasions, fine dining events and more, building strong client relationships, and fully maximising market opportunities both B2B and B2C.
You will focus on

new business development

, securing repeat business, and creating strategic partnerships across leisure,

MICE

, and special events markets.

This role offers the flexibility and

autonomy

to create and implement your own strategies, working closely with the events teams, General Managers and group marketing and commercial teams to deliver exceptional results.

Key Responsibilities

Develop and implement proactive sales strategies for the Hotel, Restaurant and Banqueting spaces across leisure, corporate, MICE, and event markets. Identify and secure new business opportunities through networking, sales calls, attending trade shows, exhibitions, and client meetings. Manage key accounts, build long-lasting relationships, and grow revenue from existing clients. Conduct regular sales activity: site visits, presentations, client entertainment, and familiarisation trips. Collaborate with marketing teams to ensure alignment between sales campaigns and marketing initiatives. Prepare and deliver detailed sales reports, revenue forecasts, and pipeline updates. Represent us at Regional networking events, trade fairs, and exhibitions. Work with operations and event administration teams to ensure the seamless delivery of client expectations. Monitor competitor activity and market trends, adjusting strategies as needed. Lead sales projects and promotions to maximise occupancy and revenue, especially during key seasons.

About You

We are looking for a proactive, confident, and ambitious sales professional who is ready to take ownership of this role.
You will be an excellent communicator, passionate about exceptional but a very human brand of hospitality, and motivated by targets and success.

You'll have:

A proven track record of sales success in the hospitality sector. Experience working across MICE, leisure, and corporate sales markets. Strong networking skills and ability to build credible relationships at all levels. Exceptional presentation and negotiation skills. Highly self-motivated with an entrepreneurial spirit and strong business acumen. Ability to work independently and as part of a wider commercial team. Flexibility to travel

Why Work with Us?

We are a multiple award winning Hotel, Restaurant and Wedding and Events Venue with what we think is the most exceptional team in Hospitality. At Crowns Venues Ltd at Tottington Manor Hotel & TERRA Restaurant, our business success starts with our team and the biggest can-do attitude. As an Independent venue, we make decisions quickly, we say Yes, we have an absolutely Can-Do attitude in relation to everything and we make this happen. We are about family, community, business, special occasions and every single guest who walks through our door matters.

We will offer you:

Hospitality Rewards

- Enjoy health and well-being rewards for you and your family, Employee Wellness Programme including GP access, mental health support, financial support and generous discounts on National & International Leisure activities and shopping.

Career Development

- We invest in our people and can offer excellent training opportunities to progress your career and satisfy your ambition

Exclusive Discounts

- Stay, drink and dine with us at exceptional discounting levels for you and your family.

Work in the South Downs National Park

- The most stunning environment.

Be Part of Something Special.

Come and join a team that

cares

about its people and delivers amazing experiences every day.

Apply now

and be part of our incredibly special team and our well regarded business.

Job Type: Full-time

Pay: 38,000.00-42,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Experience:

Sales: 3 years (preferred) Hospitality: 5 years (preferred)
Work Location: In person

Expected start date: 29/09/2025